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Hello & Welcome to Just Answer,
Sorry to hear of any trouble you may be having with your phones.
May I ask if you are referring to the "Greeting" for the answering system?
If so, I have a link to a video that shows how this is done on many similar Panasonic systems.
NOTE: The handset shown may NOT match your handset exactly, but the steps are the same.
Click Here --> https://www.youtube.com/watch?v=SbvQV9_uEOY
Please give that a look and then try the same steps using one of your handsets, and let me know if that works for you (or if something else happens).
I see it has been a while and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?
Please let me know if you have any more questions.If this has answered your question(s), please take a moment to rate MY service level (Excellent is my goal) so that I get credit for my time helping you with this question.You should see some "stars" to do that, but please let me know if you do NOT see them (you may have to scroll UP or DOWN) or can not use them.
Thanks, ***** *****--. .-(im)
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?
I look forward to any further questions or results that you may have.