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Yvette, Customer Service
Category: Phone Systems
Satisfied Customers: 87
Experience:  Tech Manager
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I have a Nortel 7316e phone 3 phones 2 lines each there is a

Customer Question

I have a Nortel 7316e phone
3 phones
2 lines each
there is a dialtone
I can dial out
BUT-incoming calls-that's the problem
the phone rings, but continuously , no interruption in ring, AND when I pick up
the line-there is no sound
callers hear the phone ring several times and then they go to voice mail
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Yvette replied 1 year ago.

Hello. I'll be glad to help you with this issue. Who' providing your phone service?

Customer: replied 1 year ago.
I believe it is allstream via bell lines. (hardware)
Expert:  Yvette replied 1 year ago.

Have you tried connecting another phone to the line to see if you hear the noise? Also, does your phone service use a DSL modem?

Customer: replied 1 year ago.
there is no noise
let's close this file
charge me the $5.00
Expert:  Yvette replied 1 year ago.

I will remove this question. Thanks.