How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8918
Experience:  Working with Electronics for 25+ years.
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

Bought a set of 5 Panasonic phones modelkx-tgea20 and the

Customer Question

bought a set of 5 Panasonic phones modelkx-tgea20 and the voice mail indicator stays on and will not reset. I turn the phone off and press the # ***** until it beeps and it clears the phones for awhile and then back to the voice mail indicator. Each time I use the phone and hang up the voice mail indicator goes back on. Help
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Greg A. replied 1 year ago.

Hello & Welcome,

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the main base unit and START with KX-TGE, but NOT have an "A" in it. EXAMPLE: KX-TGE123.

2) What phone service provider (phone company) you have for this phone line?

3) Can you do a quick TEST for me? That TEST is to pick up any handset, press the TALK button, and QUICKLY listen for the dial tone and let me know what you hear.

Let me know if you hear a CLEAR STEADY dial tone, or perhaps a few "beeps" or "pulsed" dial tones, followed by a steady dial tone.


Expert:  Greg A. replied 1 year ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-