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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Jeanette.
Grab a handset, and key in Menu #211, followed by the desired number of rings before answer. For example to have it ring 6 times prior to going to the answer system, do menu#2116, Save, Off
Thank you for trying, please run through the steps again. It is critical that you do so exactly, and that you be sure to press the Save button when done.
If that still doesn't work, try just menu#211, the up/down to select the desired rings, then save, then off.