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EL522253, no dial tone

Customer Question
EL522253, no dial tone
Submitted: 2 years ago.Category: Phone Systems
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Answered in 2 minutes by:
3/7/2016
Electronics Technician: Greg A., Engineer replied 2 years ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,780
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Make & Model Number of the phone system you are working with (I'm not finding that model)?

2) What phone service provider (phone company) you have for this phone line?

3) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line and if so, are they working properly?

Thanks

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Electronics Technician: Greg A., Engineer replied 2 years ago

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I only ask as the first step in this kind of issue is to determine if this is a "phone issue" OR a "phone SERVICE" issue.

So if you have or can borrow a different phone you can swap in for the no dial tone phone (at the phone jack), that would help isolate the issue to the phone OR the service.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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