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We have a KX TDE200BX and i install the maintenance console…

Customer Question
Hi we have a...

Hi we have a KX TDE200BX and i install the maintenance console and configure it but when try to connetc say the error cannot open the lan port

Technician's Assistant: Thanks. Can you give me any more details about your issue?

More details?

Submitted: 2 years ago.Category: Phone Systems
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Customer reply replied 2 years ago
Ok payment was made
Customer reply replied 2 years ago
As i told you i have a KX TDE200BX PANASONIC the maintenance console is install but when try to connect say error cannot open the lan port
Customer reply replied 2 years ago
I add some images of the PBX
IMG_0185[1].JPGIMG_018...JPGIMG_0186[1].JPGIMG_018...JPGIMG_0177[1].JPGIMG_017...JPGIMG_0168[1].JPGIMG_016...JPGIMG_0169[1].JPGIMG_016...JPGIMG_0174[1].JPGIMG_017...JPG
Customer reply replied 2 years ago
Hello can someone help me on this?
Customer reply replied 2 years ago
at least can you say me that you can help me on this?
Answered in 8 hours by:
2/29/2016
Electronics Technician: Russell H., Service Tech replied 2 years ago
Russell H.
Russell H., Service Tech
Category: Phone Systems
Satisfied Customers: 12,935
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I'm sorry about the wait.

In general terms I'd guess that an Ethernet wired network port isn't connected to an active device e.g. a port on a router.

If the Ethernet cable *is* connected, then perhaps it is a 'patch' type cable but needs to be a 'crossover'? if it is a device-to-device connection, rather than device-to-host.

Again, sorry for the delay - there's lots of business today, an unusual amount. It's hard to catch up with all of it.

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Customer reply replied 2 years ago
The connection is lan to lan is a pbx panasonic and show an error and say cannot open the lan port but as you see in pictures on both sides of connections there is a flashing (good) but when click connect show the error
Customer reply replied 2 years ago
Need a phone system professional this time who know about pbx systems
Electronics Technician: Russell H., Service Tech replied 2 years ago

OK, I have Opted Out in favor of a PBX Expert here. Thank you for your patience.

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Customer reply replied 2 years ago
Thank you will wait an expert pbx TDE200BX PANASONIC
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