Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

I have a KX-TG7731, I hear a dial tone but cannot call out…

Customer Question
I have a KX-TG7731...

I have a KX-TG7731 , I hear a dial tone but cannot call out or recieve (on other unit same) it says Charging on the displat continuously . I have put in new batteries but still nothing. I see calls coming in on the TV (ATT) but hear nothing.

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The Phone System Technician I'm going to connect you with knows all the tricks and shortcuts. Are you ready to speak with the Phone System Technician now?

Yes, I have a KX-Tg7731 has dial tone.... cannot call out

Submitted: 2 years ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 11 minutes by:
2/25/2016
Electronics Technician: Greg A., Engineer replied 2 years ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,786
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:
1) Can you VERIFY the Model Number of the phone system you are working with? That model should be printed on a sticker on the bottom or back of the main base unit.
2) How many TOTAL cordless handsets do you have with this system?
3) What phone service provider (phone company) you have for this phone line? It sounds like you MAY have the AT&T U-verse system, but please VERIFY that for me.
4) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line and if so, are they working properly?

Thanks

Ask Your Own Phone Systems Question
Electronics Technician: Greg A., Engineer replied 2 years ago

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I only ask because issue like this can sometimes "disappear" in a matter of hours or days, once the "service" is reset by the technical support folks.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,786
9,786 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

9,786 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
My Panasonic Model KX-TG6671 landline phone says Check tel
My Panasonic Model KX-TG6671 landline phone says Check tel line. Everything is connected properly. What do I do next? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a panasonic model KX-TGA470 and when someone calls me
I have a panasonic model KX-TGA470 and when someone calls me and I answer hello I can not hear them, they can not hear me. I even tried calling out and I have a dial tone but when I dial no ringing ca… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My phones are over 20 years old. I cannot send or receive
My phones are over 20 years old. I cannot send or receive calls. Should I get new batteries? … read more
Eldon
Eldon
BS
216 satisfied customers
When trying to make a call do not get dial tone, getting on
when trying to make a call do not get dial tone, getting on continuous beep. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My Panasonic phones will not work with Magic. I have done
My Panasonic phones will not work with Magic Jack. I have done everything magic Jack has asked me to do. I even bought a new Magic Jack. Hooked it up and still I cannot get pass the dial tone. I dial … read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
Panasonic digital cordless answering system Model KX-TGE240
Panasonic digital cordless answering system Model KX-TGE240 B purchased 12-20155-31-17 2 days ago, picked up home phone to use, no dial tone. Replaced batteries, phone charged.Still no dial tone.I can… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,786 satisfied customers
Our Panasonic cordless phones (3) model KX-TGEA20 when
Our Panasonic cordless phones (3) model KX-TGEA20 when dialing continue to emit the dial tone. When we answer, we hear the dial tone and just barely make out the caller. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,786 satisfied customers
We have model KX-TGE260. We do not have any messages on our
We have model KX-TGE260. We do not have any messages on our phones but the handset continues to blink that we have a message. We have disconnected the unit and the receivers and put them back to no av… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,786 satisfied customers
Having problems with our panasonic cordless phones
Having problems with our panasonic cordless phones model#KX-TGA20 to: Dial out and make a solid connection? Incoming calls, can not be received? Our phone#(###) ###-#### My cell#***-***-**** is functi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Panasonic handsets: On one unit, no sound when I enter a
Panasonic handsets: On one unit, no sound when I enter a number. There is a sound on other units. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,786 satisfied customers
Have dial tone, cant dial out. nothing happens when hit numbers
have dial tone, cant dial out. nothing happens when hit numbers … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic KX-TGA470 phone. Callers get the message
I have a Panasonic KX-TGA470 phone. Callers get the message that the mailbox is full. How do I empty the mailbox?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
On one of our three (3) phones, which was dropped, when push
On one of our three (3) phones, which was dropped, when push the "TALK" button, nothing happens, but when we then push the "speaker" button we hear a dial tone. Your instructions say that we may need … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
MY BRAND NEW PANASONIC KX-TGE274 CELL PHONE STILL SAYS CHARGING
MY BRAND NEW PANASONIC KX-TGE274 CELL PHONE STILL SAYS CHARGING AFTER 18 HOURS EVEN THOUGH THE INDICATOR HAS FOUR BARS. I AM NOT ABLE TO MAKE A CALL. THE HANDSET HAS BEEN REGISTERED TO THE BASE. PLEAS… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My home telephone -DECT 6.0 cordless, model TL96271 pur. date
My home telephone -DECT 6.0 cordless, model TL96271 pur. date 9/10/2011 has worked fine until now. Will receive calls, but will not allow outgoing calls. Msg from service says call cannot be completed… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have 5 wireless remotes KX TD7685There are 2 KX T0155 unitsand
I have 5 wireless remotes KX TD7685 There are 2 KX T0155 units and there is a KX TDA50 that connects to a TDA 50 Hybrid IP PBX box My remote/wireless unites do not have a dial tone. I checked the volt… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Digital cordless phone set- up questions , model kx-tge210..
Digital cordless phone set- up questions , model kx-tge210.. . . . . I put the newly received plugs and batteries in new phone units.......pulled out my \ current old phone electrical and phone jack. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,786 satisfied customers
I have a Panasonic home telephone system with three wireless
I have a Panasonic home telephone system with three wireless handheld units and all three say check tel line. I have tried unplugging the remote units and the base unit and am still getting the same m… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x