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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2825
Experience:  Working with Electronics for 25+ years.
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I have had years 4 Panasonic cordless phones, 5.8 GHz,

Customer Question

I have had for several years 4 Panasonic cordless phones, 5.8 GHz, Gigarange Supreme, in my house. With one exception the phones work fine. The exception is that on all 4 phones when a message is left the message light does not light up, although the same light lights up when there is an incoming call. What has caused the message light not to function and is there a remedy.
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Greg A. replied 1 year ago.

Hello Herb & Welcome to Just Answer,

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The Model Number of the phone system you are working with? That model should be printed on a sticker on the bottom or back of the main base unit and START with KX-TG.

2) Has this system EVER had those lights come on when a message has been left?


Customer: replied 1 year ago.
Model No. KX-TGA523M
The message light has always worked and now is not working on all 4 phones.