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We are having difficulty in making a call and need some

Customer Question
troubleshooting advice....
We are having difficulty in making a call and need some troubleshooting advice.
Submitted: 2 years ago.Category: Phone Systems
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Answered in 7 minutes by:
2/23/2016
Electronics Technician: Nathan, Technician replied 2 years ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 31,496
Experience: Residential and commercial systems.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Niki.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)

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Customer reply replied 2 years ago
Hi Nathan , I don't wish to proceed with any advice, it has been sorted out
Electronics Technician: Nathan, Technician replied 2 years ago

Thanks for the update.

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