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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you tell me a bit more about the problem please:1) If you have multiple handsets (within the same system), does this happen with all of them? 2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?4) Do you have dsl service on the same line? 5) Full model of the phone(s) (printed on sticker on the base usually)
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Thank you, ***** ***** the update. I'm glad that it is working again for you. I actually had not provided any answer yet, as I needed more detail.
As of now, you did pay your fee to the site (we're all independent techs). If you wished to credit me for my efforts (which I do not expect, but is up to you) you may, otherwise your deposit is held with the site for a future question, or you may go to the account/help page and initiate a refund from there.
Let me know if you need any further help now or in the future.