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My ep 5632 handsets will not register to a new basestation…

Customer Question
My ep 5632 handsets...

My ep 5632 handsets will not register to a new basestation

Technician's Assistant: Thanks. Can you give me any more details about your issue?

My old base station died. got a refurbished one and am unable to register handsets. I,ve tried all the suggestions on your page

Submitted: 2 years ago.Category: Phone Systems
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Answered in 50 minutes by:
2/13/2016
Electronics Technician: Greg A., Engineer replied 2 years ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,472
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:
1) The FULL Make & Model Number of the phone system you are working with? That model should be printed on a sticker on the bottom or back of the main base unit.
2) How many TOTAL cordless handsets do you have with this system?

Thanks

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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