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We have an older model telephone and the talk button has…

Customer Question
We have an older model...
We have an older model telephone and the talk button has been used so much that we have trouble pushing it down to answer our calls. Model KX-TG2224. I've tried to clean it with canned air but that didn't really help much. We really like this phone and tried another brand but got so frustrated that we went back to our Panasonic. Can you help? Please.
Submitted: 2 years ago.Category: Phone Systems
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Answered in 5 minutes by:
2/11/2016
Electronics Technician: Greg A., Engineer replied 2 years ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,536
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your phone and the talk button.

To help you with this issue, may I ask:
1) The AGE of this system (approximate is fine)?
2) Do you have ANY experience taking apart small electronics like this?

3) Can you tell me what other brand of phone you tried?

Thanks

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Electronics Technician: Greg A., Engineer replied 2 years ago

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.

I only ask because very often what it takes to get these older unit working is to disassemble them, clean the contacts, and in some cases replace the key pad(s).

Here is an example video that shows how this can be done

https://www.youtube.com/watch?v=NjaofdWVA0Q

NOTES:

- This video may not match your handset exactly, but the concept is the same.

- Replacement keypads can be found mostly online, as places like eBay.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

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Greg A.
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Category: Phone Systems
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Experience: Working with Electronics for 25+ years.

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