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I was recently installed by Optimunm. I do not get distant…

Customer Question
I was recently installed by...
I was recently installed by Optimunm. I do not get long distant calls that I make I get a recording saying "The phone you called is not in service". I called Minnesota and Virginia.
Paul Schraff
(###) ###-####
Submitted: 2 years ago.Category: Phone Systems
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Answered in 9 minutes by:
1/20/2016
Electronics Technician: Nathan, Technician replied 2 years ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 31,430
Experience: Residential and commercial systems.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Paul.

When you dial, are you dialing the full 10 digit phone number, with a 1 in front of it?

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