Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

The screen of one of the cordless handsets of my Panasonic…

Customer Question
The screen of one...
The screen of one of the cordless handsets of my Panasonic Model KX-TG3034 answering system sometimes goes blank or the text is greatly reduced in size. I've swapped batteries
but the problem persists with that handset. Please advise...
Submitted: 2 years ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 36 minutes by:
1/16/2016
Electronics Technician: Greg A., Engineer replied 2 years ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,768
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:
1) The AGE of this phone system and

2) WHEN this issue first began?

3) Have the battery packs in these handset EVER been replaced (with new) and if so, WHEN was that last done?

Thanks

Ask Your Own Phone Systems Question
Customer reply replied 2 years ago
The phone system was purchased new 1/10/2008. Problem started about 1 month ago. Believe that I replaced the battery in one of the handsets about 18 -24 months ago.
Electronics Technician: Greg A., Engineer replied 2 years ago

Hi again and thanks for that information.

OK - that is a rather old system - as phone systems go. It is about 2-3 generations behind the current technology and MAY be hard to find replacement components at a reasonable cost.

That being said, can you FIND the NEWER battery pack - and make absolutely sure that you swap that newer battery pack into the handset that has the screen issue?

I only mention this because different handsets can be "sensitive" to a particular voltage level of a battery - and swapping in an old battery that works in one handset may NOT cause a change at all.

Please let me know if you can do that - and let me know if the failing handset display CHANGES - when the newer battery is swapped in.

Thanks

Ask Your Own Phone Systems Question
Customer reply replied 2 years ago
I was mistaken about the model no. It is a 3 handset system, not that it makes any difference. I swapped batteries and one seemed to make a difference. I probably need a new one. I'll check with Panasonic to see if a replacement is available.
Electronics Technician: Greg A., Engineer replied 2 years ago

Hi again,

IF the NEWER battery WORKED to improve the display of the failing handset, then I would recommend replacing ALL the batteries - in one shot.

Now this may be a bit costly if you try to get the battery packs one at a time - but if you get a "multi-pack" of batteries, they are quite affordable.

I have a link to Amazon where I did a search for "KX-TGA300 battery pack" below (the handsets are model number KX-TGA300)

Click Here for Search Results -->http://amzn.to/1U2VfQA

Please let me know what you find or if you have any more questions.

If this has answered your question(s), please take a moment to rate MY service level (Excellent is my goal) so that I get credit for helping you with this question.
You should see some "smiley faces" or "stars" to do that, but please let me know if you do NOT see them (you may have to scroll UP or DOWN) or can not use them.

Thanks, ***** *****
--. .-

Ask Your Own Phone Systems Question
Electronics Technician: Greg A., Engineer replied 2 years ago

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,768
9,768 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

9,768 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
I have an old Panasonic system and one of my hand sets has,"
I have an old Panasonic system and one of my hand sets has," died," My system is the KX DT 343 and I need a MASTER HANDSET THAT HAS BOYH A PORTAL FOR THE TELEPHONE CABLE AND AN ELECTRIC PLUG... CAN YO… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
One of our panasonic cordless phones extension phone's
one of our panasonic cordless phones extension phone's display is blank. It seems to work except for the display. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,768 satisfied customers
I JUS BOUGHT THE BLUETOOTH CORDLESS PHONE SET THAT LINKS TO
I JUS BOUGHT THE BLUETOOTH CORDLESS PHONE SET THAT LINKS TO MY CELL PHONE. iT COMES WITH 4 HANDSETS. oNE OF THE HANDSETS IS NOT WORKING. IT IS JUST A BLANK SCREEN. IS THERE A FIX FOR THIS PROBLEM .ALL… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,768 satisfied customers
I have a pair of Panasonic KX-TGA 672E. One works perfectly;
Hi, I have a pair of Panasonic KX-TGA 672E. One works perfectly; in the other, after new batteries installed (when phone works OK), they go dead after 2 days, whether or not phone is put in charger po… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,768 satisfied customers
I have two base stations, one KX-TGE230 (KXTGE234B) both
I have two base stations, one KX-TGE230 (KXTGE234B) both no.'s on same base station. And KX-TGD560 (KXTGD564M) both no.'s on base station. I have hand sets KX-TGDA51 AND KXTGEA20. Which handset goes t… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,768 satisfied customers
I recently purchased a panasonic phone model kx-tgea40.
I recently purchased a panasonic phone model kx-tgea40. After i set the phone up including registration, i am experiencing the following: with the handset in the base, every 3 minutes the handset scre… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,768 satisfied customers
I have a panosonic KX-DGDa 20 system and in conversatikons,
I have a panosonic KX-DGDa 20 system and in conversatikons, I am suddenly cut off. Then I have to redial to connect with my party. Help … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,768 satisfied customers
Need your assistance with Panasonic phone because ringer
Need your assistance with Panasonic phone because ringer does not work. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,768 satisfied customers
I have three kx-tpa50 phones. One is very intermittant so
I have three kx-tpa50 phones. One is very intermittant so much so that I can't trust it. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,768 satisfied customers
Screen on - no words seen, kx-tga1018 around 2 years, quit
what is the problem with tga-1018? the screen is on but no words or signs are seen...… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,768 satisfied customers
I HAVE A PANASONIC CORDLESS PHONE SET MODEL KX-TG4745. ONE
I HAVE A PANASONIC CORDLESS PHONE SET MODEL KX-TG4745. ONE OF THE HANDSETS (MODEL KX-TGA470 WILL NOT HOLD A CHARGE ON THE BATTERIES. I'VE TRIED 2 SETS OF NEW BATTERIES (1 SET BEING PANASONIC) BUT THEY… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
The display on my Panasonic KX-TG3021CS phone system is blank.
The display on my Panasonic KX-TG3021CS phone system is blank. Phones work fine but no display ( backlight works but no text)… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,768 satisfied customers
I am trying to connect my new Pansonic digital cordless phone
I am trying to connect my new Pansonic digital cordless phone to the base with my other 2 phones. Phone tells me "Press locatoron base for 4 sec then pressOK Nothing happins?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,768 satisfied customers
I have a panasonic cordless kx-tga560cm. Ican dial a nuber
I have a panasonic cordless kx-tga560cm. Ican dial a nuber and it does nothing and the number goes away… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
hi i have several panasonic cordless phones model no KX-TGA410.
hi i have several panasonic cordless phones model no KX-TGA410. One of them has stopped working, tried replacing the batteries but it remains completely dead. Can I order another one from somewhere? I… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic KX-TD7685 that went dead. Replaced battery.
I have a Panasonic KX-TD7685 that went dead. Replaced battery. Never recharged, took battery back to Radio Shack. They indicated it was the phone, but I replaced battery with new one. Still won't rech… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
One of my Panasonic cordless phone Handsets has suddenly got
One of my Panasonic cordless phone Handsets has suddenly got a completely blank screen. The other handset with the same base unit's display screen is ok. Otherwise both sets are functioning normally. … read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
Panasonic phone Model#KX-TG4023SK about 6months old --Phone
Panasonic phone Model#KX-TG4023SK about 6months old --Phone #2 does not work. I have done everything the manual suggests but it will not hold a charge. I have put in new batteries twice. When in the c… read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x