Hi Spectrum has serious outages country wide.
I would call them about this and then get back to me. If they say your lines are good, and they will check that for you right away, I will know how to best advise you.
I have had an abnormally high call volume on this problem to day due to storms all over the place lol.
In any case, I will stick with you until this is complete.
Please rate kindly thus far, it won't cost you anything to rate my service to you kindly,
There is NO cost to rate Kindly;-)
But it is the only way I am credited for my time and expertise in this field.
Then you can reach me by simply replying to this message anytime.
Thank you and have a nice day!