Ask a Phone Systems Question, Get an Answer ASAP!
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the model off the base station (that is the handset you sent)?
Any lights/indicators on base?
Thank you for confirming.
Unfortunately, beyond trying to dry it out further (put it in an airtight container and submerge it in uncooked white rice for 2 days), there is nothing else that can be done. If it still has the issue, then the internal circuitry is damaged. That would require repairs, but fixing these units is never practical. You'd pay 3 time as much for labor alone as you would for a whole new phone system.
Because this is an old (2009) system, all support is now discontinued. You can't replace just the base,
you could buy a used system: http://amzn.to/1PpfOIw and pair your existing handsets to it.
But it may make more sense to just replace the entire system at this point for not much more: http://amzn.to/1QQpQm0
Best regards, ***** ***** for the news,
You're welcome, and best of luck to you!
If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at http://bit.ly/1gHgnhz
Thank you, ***** ***** a good day,