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Hi and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, bear with us; re-confirm and post back how the "...no messages as they are all cleared..." was checked/done. Additionally, who is your phone service provider please?
If the "...confirm no messages as they are all claered..." are the messages stored in the Panasonic, then the issue may be with the MessageBank of your account with Telsra that is/was automatically provided/engaging.
To confirm that the messages are stored in your MessageBank with Telsra, have you tried dialing 125 102?