Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Phone Systems

My panasonic home phone does not ring when called. I can

Customer Question
call out with no trouble....
My panasonic home phone does not ring when called. I can call out with no trouble.
Submitted: 2 years ago.Category: Phone Systems
Ask Your Own Phone Systems Question
Answered in 1 minute by:
11/18/2015
Electronics Technician: Nathan, Technician replied 2 years ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 26,398
Experience: Residential and commercial systems.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)

Ask Your Own Phone Systems Question
Electronics Technician: Nathan, Technician replied 2 years ago

Dave,

It is imperative that you reply back to me here, on your original question only.

Posting new/duplicate questions costs you more, and hinders my ability to respond. Please reply back here.

Nathan

Ask Your Own Phone Systems Question
Customer reply replied 2 years ago
1. I have two headsets and it happens witch ever is n the stand. 2. no other phones but there is a computr on the same phone line [consumer cellular] 3. local phone line. 4. don't know dsl? 5. Model KX-TG5431
Electronics Technician: Nathan, Technician replied 2 years ago

So are you saying that one of the handsets is ringing, but the other (docked) does not?

Ask Your Own Phone Systems Question
Customer reply replied 2 years ago
1. I have two headsets and it happens witch ever is n the stand. 2. no other phones but there is a computr on the same phone line [consumer cellular] 3. local phone line. 4. don't know dsl? 5. Model KX-TG5431
neither phone rings.
Electronics Technician: Nathan, Technician replied 2 years ago

So are you saying that one of the handsets is ringing, but the other (docked) does not?

Ask Your Own Phone Systems Question
Customer reply replied 2 years ago
1. I have two headsets and it happens witch ever is n the stand. 2. no other phones but there is a computr on the same phone line [consumer cellular] 3. local phone line. 4. don't know dsl? 5. Model KX-TG5431
neither phone rings. You can't call me.. the phones do not ring>
Electronics Technician: Nathan, Technician replied 2 years ago

Initially, lets try a quick setting adjustment.

Grab a handset and press MENU 113 Save Off

Do that on the other as well, then try to receive a call

Ask Your Own Phone Systems Question
Electronics Technician: Nathan, Technician replied 2 years ago

I've received that information several times. Please reply to my most recent comments.

We can have you call me if needed as well to make this easier, if you're having trouble typing.

Ask Your Own Phone Systems Question
Customer reply replied 2 years ago
1. I have two headsets and it happens witch ever is n the stand. 2. no other phones but there is a computr on the same phone line [consumer cellular] 3. local phone line. 4. don't know dsl? 5. Model KX-TG5431
neither phone rings. You can't call me.. the phones do not ring> both phones rang once when I entered 113 save off . I called the phone but there was ring.
Customer reply replied 2 years ago
1. I have two headsets and it happens witch ever is n the stand. 2. no other phones but there is a computr on the same phone line [consumer cellular] 3. local phone line. 4. don't know dsl? 5. Model KX-TG5431
neither phone rings. You can't call me.. the phones do not ring> both phones rang once when I entered 113 save off . I called the phone but there was no ring.
Electronics Technician: Nathan, Technician replied 2 years ago

Please respond only to the most recent question. You can scroll up to see everything prior, resending all the same info makes it more difficult to find and read your replies and delays the process further.

Before we can do anything else, I'd need you to test another phone on the line. This could be just a basic corded or wall phone (not part of the panasonic system).

This will help us determine if it is a line fault or a panasonic issue. You'll need to get/buy/borrow another phone and plug it into the wall jack that the panasonic base is currently connected to.

Ask Your Own Phone Systems Question
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 26,398
26,398 Satisfied Customers
Experience: Residential and commercial systems.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,890 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

336 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
We were given a 2 phone Panasonic cordless system. Don't
we were given a 2 phone Panasonic cordless system. Don't know if a code was previously installed. How do we begin retrieving messages … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
How do i switch off a 'call forward' setting on our uniden
how do i switch off a 'call forward' setting on our uniden DECT 6.0 system. … read more
Nathan
Nathan
Technician
26,398 satisfied customers
How do I remove voicemail msg. via phone co.? My phone is
How do I remove voicemail msg. via phone co.? My phone is through our cable company. … read more
Louie
Louie
Technician
Associate Degree
336 satisfied customers
I have a panasonic phone answeriing KX-tg9541. I have my
I have a panasonic phone answeriing KX-tg9541. I have my answering message but when phoner calls and we do not answer they hear our message but there is no beep to start talking telling of the reason … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
Cannot SET THE PHONE TO RING 6 TIMES AND WHEN I CALL OUR
cannot SET THE PHONE TO RING 6 TIMES AND WHEN I CALL OUR HOME NUMBER FROM MY CELL MESSAGES ARE NOT RECORDED. wHAT CAN I DO? HAVE GONE THRU INSTRUCTIONS TO SET 6 RINGS AND CANNOT GET MORE THAN 4? … read more
Louie
Louie
Technician
Associate Degree
336 satisfied customers
My 4 tech phones are down...no dial tone but lights are
my 4 tech phones are down...no dial tone but lights are lit..my 2 land line phones are fine. Any suggestions? … read more
Nathan
Nathan
Technician
26,398 satisfied customers
I have a Panasonic with cordless handsets KXTG7871, I want
I have a Panasonic with cordless handsets KXTG7871, I want to get and use a headset when I'm at the computer. Is there a headset that I can use with this phone set? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
I have a Panasonic phone--KX-TG5561, and 66 and would like
I have a Panasonic phone--KX-TG5561, and 66 and would like to know how to change the message for answering calls when I'm not able to get the calls. … read more
Nathan
Nathan
Technician
26,398 satisfied customers
Vtech base answering machine does not light and will does
Vtech base answering machine does not light and will does not have a dial tone. Two other cordless phones will not respond. The computer has internet working. A caption call phone installed for hard h… read more
Nathan
Nathan
Technician
26,398 satisfied customers
Having a DECT1560 cordless phone, it says on the handset:
having a DECT1560 cordless phone, it says on the handset: check tel line … read more
Nathan
Nathan
Technician
26,398 satisfied customers
In my voice mail there is a messafe"New Voice mail via phone
in my voice mail there is a messafe"New Voice mail via phone co. How do I get rid of it. There is no messafe or anything? … read more
Nathan
Nathan
Technician
26,398 satisfied customers
I have a Panasonic Cordless phone KX-TG4713C and one of the
I have a Panasonic Cordless phone KX-TG4713C and one of the phones … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
My answering machine says my mailbox is not set up. It was
My answering machine says my mailbox is not set up. It was fine last week. we were out of town so I turned the answering machine off, but now I have turned it on and the message when calling me doesn'… read more
Louie
Louie
Technician
Associate Degree
336 satisfied customers
Just got a replacement handset and tried to register it but
just got a replacement handset and tried to register it but keep getting base no power on new handset. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
My phone reads Network link is down. 10 yrs. Just started
just started today 3hrs ago, I've unplugged both power in & data cables and re-plugged them in (BTW) does the data cable plug into the "PC" Port or the "LAN" port? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
We wold like to change the on our hand phone? When I call my
HI We wold like to change the greetings on our hand phone? When I call my # the old greetings is on. In the hand set I am able to listen at my new greetings … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
I have a pair of Uniden PMR885-2CKHS two way radios. Handset
I have a pair of Uniden PMR885-2CKHS two way radios. Handset A has a handset icon on the display and can communicate with handset B ok. Handset B does not have a handset icon showing and does not tran… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
Phone does not record messages. Vtech. Ds6722-3. At first
Phone does not record messages. JA: Just to clarify, what's the exact make and model of your machine? Customer: Vtech. Ds6722-3 JA: How long has this been going on? What troubleshooting have you tried… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x