Hi again and thanks for replying to my questions.
As noted above, I did not call you because you had not responded with the model number. That would have been the first thing asked for on the phone call - to see if I had enough information to be able to help.
Please note: A phone call is an ADDITIONAL SERVICE - and is extra cost from your original bid. I can offer a call if you want to, but we can avoid that extra cost by working in this format.
Let me know if you want that additional service, and I will offer it.
Back to the original question(s):
Now that I know what model you have, may I ask:
1) What the CURRENT number of rings the system is set to?
2) How many rings would you like it set to?
3) Do you have a DIFFERENT phone line - so you can place a TEST CALL to your Verizon phone number - to TEST any changes we make?