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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8732
Experience:  Working with Electronics for 25+ years.
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The battery does not keep a charge on kx-tg5671 and just

Customer Question

the battery does not keep a charge on kx-tg5671 and just replaced with a new battery
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of the issue you are having with your phones.

To help you with this issue, may I ask:

1) How many TOTAL handsets do you have with this system?

2) If more than one handset, do ALL handsets have this same issue?


Customer: replied 1 year ago.
Expert:  Greg A. replied 1 year ago.

Hi again and thanks for that.

OK - I noticed that this particular system is a generation older than current products, so may I ask the AGE of the system?

Also, when you place the handset in the base unit to charge, is there ANY indicators coming on - that say the battery is charging?

NOTE: This assumes that you place the handset "display side up" in the base.


Expert:  Greg A. replied 1 year ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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