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Hello & Welcome to Just Answer,
Sorry to hear of the issue you are having with your phones.
To help you with this issue, may I ask:1) The Model Number of the MAIN BASE UNIT of the phone system you are working with? That should be printed on a sticker/label on the bottom of the MAIN BASE and START with KX-TG (but no "A" - that is for the handsets only).2) How many TOTAL handsets do you have with this system, and if more than one, do ANY of them ring, or light up when a call comes in?3) What phone service provider (phone company) you have for this phone line?4) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line (not part of the MAIN system), and if so, do they ring?
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)