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Cannot get dial tone on my phone

Customer Question
cannot get dial tone on my phone
Submitted: 2 years ago.Category: Phone Systems
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Answered in 1 hour by:
10/18/2015
Electronics Technician: Pete, Engineer replied 2 years ago
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 19,006
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hi there,

What is the make and model number of your phone, please?

Who is your phone service provider?

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Customer reply replied 2 years ago
Panasonic, model KX-TG4223
Comcast no dial tone and phone does not ring
Customer reply replied 2 years ago
Phone does not ring and has no dial tone
Customer reply replied 2 years ago
cannot use the phones at all!
Customer reply replied 2 years ago
says I have voice mail and cannot retrieve the message
Customer reply replied 2 years ago
cannot call you - do noto have another phone
Electronics Technician: Pete, Engineer replied 2 years ago

Ok, so you will need to either get another phone and test it on your line, or test your Panasonic phone on a different line.

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Customer reply replied 2 years ago
cannot retrieve your response -write me on xxxxxxxxxxxxxxxxxxxx
Electronics Technician: Pete, Engineer replied 2 years ago

Please ensure you are logged in to the JustAnswer website to read my reply and rate my service.
Thanks!
Pete.

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Pete
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 19,006
19,006 Satisfied Customers
Experience: Over 16 years experience installing and repairing electronics.

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