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Panasonic cordless KX-TGEA20 with Answer machine KX-TGE230.

Customer Question
Panasonic cordless KX-TGEA20 with...
Panasonic cordless KX-TGEA20 with Answer machine KX-TGE230. Constant static, louder and increases as move around areas. Lose reception after moving an extraordinarily short distance. Have moved around to different areas with no change. Other phones I have had worked just fine in preferred placement. The displayed claim says "better reception/ increased distance, etc. etc." with this product......" Am I not experiencing false advertising. Can the problems be remeliorated? Please help. K. Hall ****************
Submitted: 2 years ago.Category: Phone Systems
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Answered in 11 minutes by:
9/21/2015
Electronics Technician: Nathan, Technician replied 2 years ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 26,421
Experience: Residential and commercial systems.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What type of distance from the main base station are you using it at?
Do you currently have DSL service?

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Customer reply replied 2 years ago
Just "lost" the page I just finished typing. Can seem to get it back!!! Too much to type again. Q. how can I rate your stars when I have gotten anything yet? Seems this webpage will go on forever with all the distractions.
Customer reply replied 2 years ago
What?? You have not helped me this issue. You asked me 2 questions which I answered in lost page, Phone is approx. 45 feet from base and have wifi....the same as with other phones I have had without static.
Electronics Technician: Nathan, Technician replied 2 years ago

I'm right here, I've been awaiting your reply.

You may do the rating after we finish our conversation.

Your only reply with the requested information has just come through now.

I am not asking if you have wifi, I am asking if you have DSL internet service (as opposed to cable, satellite, or cellular based)?

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Nathan
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 26,421
26,421 Satisfied Customers
Experience: Residential and commercial systems.

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