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Nathan, Technician
Category: Phone Systems
Satisfied Customers: 24550
Experience:  Residential and commercial systems.
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Somehow i have gotten voice msg. via phone company set up on

Customer Question

somehow i have gotten voice msg. via phone company set up on my panasonic model #KX=TGEA20 phone. i am able to call out but not receive any calls. I hve tried using directions in the owner manual but it still did not remove from my phone. Please advise and give me direction on what i need to do. Jody Roberts
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you tell me exactly what happens when someone calls you, Jody?
Does it ring on their end, or go direct to the message?
Do you hear it ring, or see anything on the caller id?

Customer: replied 1 year ago.
No it doesn't ring on my end and it rings once maybe twice on the caller. I also use my phone line for faxes and I can't receive faces either
Expert:  Nathan replied 1 year ago.

Do you get anything on the panasonic screen such as the caller id info?