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Pete, Engineer
Category: Phone Systems
Satisfied Customers: 18128
Experience:  Over 16 years experience installing and repairing electronics.
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We have 2 gigaset E49H handsets connected to a Avaya base

Customer Question

we have 2 gigaset E49H handsets connected to a Avaya base station. All seems ok but we cannot make internal calls between the handsets or from the handsets to the base.
when you press the "int" button only the name of that handset appears - not the other handset or the base.
How can i add the other phones?
Submitted: 2 years ago.
Category: Phone Systems
Expert:  Pete replied 2 years ago.

Hi there,

You could try resetting the handset and registering it with the base station again.

If the internal calls still won't work using these Siemens handsets then the Avaya base station likely does not support internal calls using these handsets.