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Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 24898
Experience:  Residential and commercial systems.
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How do I remotely record a new greating on my kx-tgf372? I

Customer Question

How do I remotely record a new greating on my kx-tgf372? I have a remote access code and know how to use it.
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

Unfortunately, this is not possible.

The greeting cannot be changed remotely.

Menu#302 will allow you to record a new answer system greeting while on site, but those menu commands cannot be used remotely.

The system will only allow remote access to retrieve/delete messages. System settings and greetings are not able to be changed remotely.

Best regards, ***** ***** for the news,

Nathan

Expert:  Nathan replied 1 year ago.

Did you need additional information or help?

I am an independent technician and I've spent my personal time, unpaid, in a good faith effort to assist with the question for which you solicited my services. I am only paid for my efforts when customers such as yourself leave positive feedback for my work. Again I apologize there is not a better outcome here, though this is really beyond either of our control. I do hope you’ll consider leaving a positive rating for me, rather than “shoot the messenger”, so that I may get credit for my time spent in good faith to answer your question accurately.