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Hi there and welcome
What happens when you try to register the handsets? What error do you get?
ok, can you do the following please to first try to deregister this in the event it has a registration cache
1. Make sure that all handsets are out of the chargers before you begin deregistration.
2. Press and hold /HANDSET LOCATOR on the telephone base for about 10 seconds. The IN USE light turns on after about four seconds. Keep holding /HANDSET LOCATOR until the screen shows Deregister all devices? and the IN USE light begins to flash. Release /HANDSET LOCATOR.
3. Immediately press /HANDSET LOCATOR or MENU/SELECT while the IN USE light is still flashing. (If the light stops flashing, start again with Step 1 above.)
4. It takes up to 10 seconds to complete the deregistration process. Before registering the handset again, wait for the cordless handset screen to display
Let me know if your able to complete this please