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Nathan, Technician
Category: Phone Systems
Satisfied Customers: 24457
Experience:  Residential and commercial systems.
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Would like some advise as we bought the 3 phones. The one in

Customer Question

Would like some advise as we bought the 3 phones. The one in the study rings and has a dial tone however we cannot ring out. The other 2 just nothing so wondering what could be wrong?
We did have a Unidon before and that was crackly. This new one is clear if only we could get dial tones from the other 2 and be able to ring out from the one in the study.
Regards ***** *****
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)

Customer: replied 1 year ago.
Hi Nathan,I will get my husband to handle this as I don't know much about the phones. He will be home a little later.Regards ***** *****
Expert:  Nathan replied 1 year ago.

No problem, Norma.

Just bookmark/favorite this page to get back to me when ready.