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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you tell me a bit more about the problem please?Are you saying that when people call you, they leave a message, but none seem to be waiting for you when you press play on the base?Can you do a quick test for me: Pick up the line, and tell me what you hear - a normal dial tone, a few beeps, or a fast tone?