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Nathan, Technician
Category: Phone Systems
Satisfied Customers: 25449
Experience:  Residential and commercial systems.
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Nathan I have an AT&T dect 6.0 cordless phone system model

Customer Question

Nathan I have an AT&T dect 6.0 cordless phone system model EL52500. I have 5 phones registered but one of the phones was recently destroyed and I need to register a new one. As I recall I need to clear all 5 phones an reregister them in order for the replacement handset to be registered. Unfortunately I do not remember how to do either clearing the registration or reregistering the original 4 plus the new one. Can you help?
Submitted: 2 years ago.
Category: Phone Systems
Expert:  Nathan replied 2 years ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 2 years ago.

Unfortunately this particular model has no provision for adding new handsets, nor for deregsitering existing ones.

This EL52500 was one of the more basic models and was to be sold with a fixed number of handsets, preregistered from the factory.

It does not have a capability of adding more. At this point I'd suggest returning the extra handset (which may work with other models, but not this system), and perhaps consider replacing the whole phone system with a new model that would be more capable. As a 2009 set, this model is at/past its service life anyway, will need all new batteries soon, etc.

If you'd like to replace the entire system, I can recommend some options for you.

Best regards, ***** ***** for the news,