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Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 18128
Experience:  Over 16 years experience installing and repairing electronics.
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I have no dial tone on my handset. My ooma telo symbol is

Customer Question

I have no dial tone on my handset. My ooma telo symbol is blue.
Submitted: 2 years ago.
Category: Phone Systems
Expert:  Pete replied 2 years ago.
Hello,
I am Pete, and I'll be happy to assist with your question today.
If you don't hear the Ooma dial tone, remove power from the Ooma Telo, then repower the Ooma Telo and check for the dial tone again.
If there is still no dial tone, try reregistering the handset with the base station again.
To register the Ooma Telo Handset:
Find the 4-digit PIN number for your Ooma Telo by logging into:
http://my.ooma.com/pin , or pressing the blue transmitter tower icon located on the Ooma Telo face, upper right hand corner. A voice announcement comes on with the PIN number.
Bring the handset next to the Ooma Telo.
Set the Ooma Telo in registration mode by pressing and holding the Paging Key located on the upper right hand face of the Ooma Telo for 3 seconds. The Paging Key will start flashing rapidly.
When prompted on the handset, enter the PIN number found above and press the OK soft key.
When the handset successfully registers, a home screen will be displayed.