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Pete, Engineer
Category: Phone Systems
Satisfied Customers: 17386
Experience:  Over 16 years experience installing and repairing electronics.
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How do we reset passwords on our phones? We have the DBS

Customer Question

How do we reset passwords on our phones? We have the DBS 576HD system. Our tech left us a while back and I am new and needing to reset some voice mail passwords. PLEASE HELP!!!! :-) Laurie
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Pete replied 1 year ago.
Hello Laurie,
I am Pete, and I'll be happy to assist with your question today.
You will have to log on to the system as Administrator and go to the MBx (mailbox) options, and reset the passwords there.
Customer: replied 1 year ago.
I am sorry but hat is not enough info. I performed the function in the Technical manual about Set Message Key ID Code - but it does not set passwords on phones, although it mentions the word passwords in the instructions. The manual does not explain anywhere about how to set the "passwords." Is there another manual? Thank you for your help!