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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2780
Experience:  Working with Electronics for 25+ years.
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How do I reset my password ***** access my voice mail

Customer Question

How do I reset my password ***** access my voice mail
Submitted: 2 years ago.
Category: Phone Systems
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Can you tell me a bit more about the problem please:1) If you have multiple handsets (within the same system), does this happen with all of them? 2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?4) Do you have dsl service on the same line? 5) Full model of the phone(s) (printed on sticker on the base usually)
Customer: replied 2 years ago.
1. This is the first time it has happen. I can always change the password ***** it is time.
2. There are 4 phones on the system.
3. The land line is with A. T & T.
4. We do not have DSL on the same line
5. T7316, Made in Mexico NNTM60GJEDBW, NT8B27AABA
Is this enough information?
Customer: replied 2 years ago.
Are you responding?
Customer: replied 2 years ago.
You still there?
Expert:  Nathan replied 2 years ago.
Yes, I'm here.Every time you reply, you get pushed to the bottom of the queue and it takes even longer for me to see it.A moment of patience would be appreciated to give me a chance to respond.Just a moment please.
Expert:  Nathan replied 2 years ago.
Are you using a nortel integrated voicemail system? Or are you using a voicemail service provided by ATT?How many lines are there?