Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Panasonic KX-TG5100M base unit reset phones.

Customer Question
Panasonic KX-TG5100M base unit reset...
Panasonic KX-TG5100M base unit reset for registered phones. Have followed the instructions in the box at the bottom of page 67 of the manual, but that doesn't seem to do anything. I have replaced a couple of the handsets and the base says I have used my total number of registrations because it still remembers the old handsets. I have tried the reset procedure (no power to anything then restore the power) but that hasn't changed anything. There is obviously some kind of a power backup, as the date/time/phonebook information is still there after losing power.
Submitted: 2 years ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 6 minutes by:
6/27/2015
Electronics Technician: Nathan, Technician replied 2 years ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 29,557
Experience: Residential and commercial systems.
Verified
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Do you have any of the existing / previously registered handsets from the original system that are still working and registered?
Ask Your Own Phone Systems Question
Customer reply replied 2 years ago
I have some that were registered and working. I deregistered all of the handsets to see if that would help the problem. I can register one easily enough.
Electronics Technician: Nathan, Technician replied 2 years ago
What I was getting at is that you need to use one of the existing/prior handsets, and then from it you can deregister each of the others. That lets you start with a clean slate to register the replacement ones as those slots will now be available.
Ask Your Own Phone Systems Question
Customer reply replied 2 years ago
ok. I have one handset registered and working
Electronics Technician: Nathan, Technician replied 2 years ago
Thank you, ***** ***** process actually won't work on your model. This is one of the older series that had no ability to deregister other handsets. You can only deregister a handset from that handset itself. The newer models allow you to deregister all the other handsets from a working one. On this system when a handset fails you lose that slot and there is really no other way to retrieve it. The one thing you may attempt yourself is to fully reset the system:1) unplug both power and phone lines from the main base.2) remove batteries from all handsets3) wait at least 15 minutes, then restore all4) place a handset on the main base for a minute, as if to charge (do this with one of your unregistered new/replacement handsets)5) check for functionality (attempt to register again).
Ask Your Own Phone Systems Question
Customer reply replied 2 years ago
I will try that. I have completed all of the steps other than placing a handset on the main base so that will be easy enough
Electronics Technician: Nathan, Technician replied 2 years ago
Great, hopefully that does the trick.If it does not, there is really no other way to restore those spots for the old handsets that are no longer functional and at that point you'd either have to use this one with fewer handsets or replace the entire system. If you would prefer to upgrade to one of the newer dect6 systems (which have much better range and clarity) I can recommend some options for you, just let me know.Nathan
Ask Your Own Phone Systems Question
Customer reply replied 2 years ago
That didn't help. However after I tried that I went back to the manual one more time. In the instructions in the box at the bottom of page 67 I was neglecting to enter the # ***** before the handset number. I added the pound sign and now everything is great.
Electronics Technician: Nathan, Technician replied 2 years ago
After the 335 step?
Ask Your Own Phone Systems Question
Customer reply replied 2 years ago
yes
Electronics Technician: Nathan, Technician replied 2 years ago
Thats great, glad it worked for you.
Ask Your Own Phone Systems Question
Customer reply replied 2 years ago
me too. It's very frustrating when it doesn't.
Electronics Technician: Nathan, Technician replied 2 years ago
Agreed. Were you able to get all of the handsets going then?
Ask Your Own Phone Systems Question
Was this answer helpful?
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 29,557
29,557 Satisfied Customers
Experience: Residential and commercial systems.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,983 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

357 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
Our church has a 25 year old Panasonic telephone without
Our church has a 25 year old Panasonic telephone without either in-coming or out-going cassette tapes. #I -can generic cassette tapes work or #2- If no, are replacement ICM and OGM tapes available to … read more
Harry
Harry
1,694 satisfied customers
I have one of my phones that is not registering. Where do I
I have 4 other phones that have been registered. This one in particular will not register and I can't find the manual. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
I blocked important telephone number recently by mistake. My
i blocked important telephone number recently by mistake. My phone model # is KX-7GE 260. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
We brought new phones and they were ringing out loud and
hi we brought new phones and they were ringing out loud and announcing who is calling but all of a sudden we don't hear a sound and calls are going straight to the online voice mail … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a panasonic kx tsc 14w 2 line telephone. I would like
Hello, I have a panasonic kx tsc 14w 2 line telephone. I would like any assistance in setting it up for voice mail. all other features are secondary. … read more
Harry
Harry
1,694 satisfied customers
My system is a few years old...however now the ansering
my system is a few years old...however now the ansering machine does not come on when someone calls...is there something I can do?? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
9395 All worked fine for years. Tonight 2 of the three
9395 All worked fine for years. Tonight 2 of the three cordless sets stopped working. They had been continuously in their base battery chargers. ??? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
My answering system reports it is full and can no longer
my answering system reports it is full and can no longer accept incoming calls. how to delete. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
When I call my cousin i cant get a dial tone other calls i
when I call my cousin i cant get a dial tone other calls i make I can get a dial tone I must have set something wrong ???do I pay you for this … read more
Harry
Harry
1,694 satisfied customers
I, I cannot get any incoming calls. My phone rings once and
I cannot get any incoming calls. My phone rings once and that's it. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
How do i cancel all the telephone information on my
How do i cancel all the telephone information on my panasonic cordless … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
Phone does not ring for incoming calls. Does ring for find
Phone does not ring for incoming calls. Does ring for find handset. I can hear caller when I tested calling from another room and answered phone. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
It is not my cell it is my land line model cl 83107. Only
It is not my cell it is my land line model cl 83107 … read more
Harry
Harry
1,694 satisfied customers
Why don't I have "groups" kisted on my menu? Panasonic,
Everything. I've even got a manual for it. Model #KX-TGA401 … read more
Harry
Harry
1,694 satisfied customers
Pearl, I'm getting a continuous dial tone, preventing me
Pearl, I'm getting a continuous dial tone, preventing me from making a outgoing calls. … read more
Nathan
Nathan
Technician
29,557 satisfied customers
Power went out. Now Panasonic KX-TGE430 base blinks 88 when
Power went out. Now Panasonic KX-TGE430 base blinks 88 when my computer next to it is awakened. Tried unplugging for a while. Tried reestablishing connection to handset. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
I needed a new cord and adapter for my phone. I received it
I needed a new cord and adapter for my phone. I received it yesterday but the phone still does not work. The message on the window says "No Line". I do have light but no dial tone either. … read more
Harry
Harry
1,694 satisfied customers
I set my new phone up but I get no dial tone. Panasonic
I set my new phone up but I get no dial tone. JA: What's the brand/model of your phone system? Customer: Panasonic KX-TGD560 JA: How long has this been going on with your KX-TGD560? What have you trie… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x