Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

When someone calls us or we call them they cannot hear us…

Customer Question
when someone calls us or...
when someone calls us or we call them they cannot hear us
Submitted: 3 years ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 1 minute by:
5/30/2015
Electronics Technician: Greg A., Engineer replied 3 years ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,775
Experience: Working with Electronics for 25+ years.
Verified
Hello & Welcome to Just Answer,
Sorry to hear of the issue you are having.
May I ask:
1) The Make & Model Number of the phone system you are working with?
2) What phone service provider (phone company) you have for this phone line?
Thanks
Ask Your Own Phone Systems Question
Electronics Technician: Greg A., Engineer replied 3 years ago
Hi again,
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
NOTE: MOST of the time (90%+) when I hear these symptoms (one side of the conversation can not be heard), the issue is traced back to the SERVICE PROVIDER. And if you have a "digital-based" phone service (like may cable phone provider) that percentage goes UP to about 98%.
I look forward to any further questions or results that you may have.
Thanks, ***** *****
(im)
Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,775
9,775 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

9,775 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
Husband has an LG 442 BG wireless phone. When he calls
Husband has an LG 442 BG wireless phone. When he calls someone, he cannot hear them and they cannot hear him. I was getting random calls from husband's phone that he did not even make. I tried to use … read more
Harry
Harry
2,176 satisfied customers
Called party cannot heart me. Called partycannot hear me but
called party cannot heart me JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: called partycannot hear me but I can hear them JA: How long has this been going o… read more
Harry
Harry
2,176 satisfied customers
How do you make the answering machine work? CS6649. We just
We've set up a message to be used, but on calling it, the voice mail does not connect… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
This problem is getting worse!!!!! Our Panasonic phones 1
This problem is getting worse!!!!! Our Panasonic phones 1 base + 3 will not allow us to dial numbers e.g. when you call a company and have to go through a series of entered numbers to get to the right… read more
Eldon
Eldon
BS
216 satisfied customers
My Panasonic portable phone is on mute. Don't know how it
My Panasonic portable phone is on mute. Don't know how it happened. … read more
Harry
Harry
2,176 satisfied customers
Our landline is not working. It cuts out, the other person
Our landline is not working. It cuts out, the other person can't hear us but we can usually hear them. People try to phone us and the line is busy when we haven't been on it. Sometimes it cuts off com… read more
Harry
Harry
2,176 satisfied customers
We have phones kxtgf570..the answering service is not
we have phones kxtgf570..the answering service is not operating..cannot receive messages..callers can't record them … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic KX-TG4500 office phone system. For some
Hi! I have a Panasonic KX-TG4500 office phone system. For some reason TODAY my line 1 does not ring. Line 2 rings okay. No other lines. I have hit menu and found 'ringer settings.' Ringer volulme is h… read more
Harry
Harry
2,176 satisfied customers
We cannot call out - we dial the number and it continues to
We cannot call out - we dial the number and it continues to have the dial tone. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic 6.0 plus phone, installed in Feb. by Time
I have a Panasonic 6.0 plus phone, installed in Feb. by Time Warner. Besides all the problems we've had with TW, we are now realizing our voice mail is not working. That is, callers cannot leave messa… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic KX-TGA421 phone set (4 handsets) Cannot
I have a Panasonic KX-TGA421 phone set (4 handsets) Cannot get a dial tone. The phone will ring but cannot hear caller (caller hears me). Display shows 1=Hold. I have checked every thing I can. The ma… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
vtechDS6151 +6 One phone says "cannot make a call try again
vtechDS6151 +6 One phone says "cannot make a call try again later. The other phone (base) someone can call in but they do not hear us.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just bought a CL841092/CL84152 phone last week. My hearing
I just bought a CL841092/CL84152 phone last week. My hearing receiver can get calls in and I can hear the person calling and talk to them, but when I dial someone's number, I cannot hear them speaking… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
my answering machine is set up with my personal message. when
my answering machine is set up with my personal message. when someone calls it answers in the generic vioce- "hello we are not available now, please call again ----memory full" memory is compltely emp… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,775 satisfied customers
we recently bought a panasonic6.0plus kx-tg6644 digital cordless
we recently bought a panasonic6.0plus kx-tg6644 digital cordless answering system and we love it, but we cannot hear anyone talking when we call them or they call us. we have tried all the things in t… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,775 satisfied customers
Our Panasonic telephone model KX-TG4031 will ring on incoming
Our Panasonic telephone model KX-TG4031 will ring on incoming calls but we cannot hear any thing. The caller can hear us but we are unable to hear them. What do I need to do?… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
RE: MagicJack. Does the magicjack require a telephone that
RE: MagicJack. Does the magicjack require a telephone that is AC powered? I am trying to use a battery powered phone and I cannot hear someone i called and they cant hear me.… read more
Steve
Steve
Chief Engineer
9 satisfied customers
My contact list does not turn green when someone is on line.
My contact list does not turn green when someone is on line. therefore I cannot call anyone. If I happen to get to call someone, when they speak you cannot understand them it is very high and very squ… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x