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Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2743
Experience:  Working with Electronics for 25+ years.
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Our Bluetooth 6.0 plus phone stopped ringing and taking calls.

Customer Question

Our Bluetooth 6.0 plus phone stopped ringing and taking calls. It still works on outgoing calls. Can you help?
Submitted: 2 years ago.
Category: Phone Systems
Expert:  Greg A. replied 2 years ago.
Hello & Welcome to Just Answer,
May I ask:
1) The Make & Model Number of the phone system you are working with? (that model is usually printed on the bottom or back of the MAIN BASE UNIT)
2) What phone service provider (phone company) you have for this phone line?
Customer: replied 2 years ago.
Panasonic, model number kX-TG7731
Customer: replied 2 years ago.
Service is voice over IP
Expert:  Greg A. replied 2 years ago.
Hi again and thanks for that.
Can you tell me:
1) What TYPE of Voice over IP you have (what company/equipment)?
2) If you have a different phone line available (such as a cell phone or neighbor's phone) that can be used to place a TEST CALL to your number - to see what is heard when you are called?
3) The TOTAL number of handsets you have with this Panasonic system?