Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Phone Systems
This answer was rated:

Can not stop static on my XDECT R055 phone

Can not stop static on my XDECT R055 phone
Ask Your Own Phone Systems Question
Answered in 19 minutes by:
4/21/2013
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 26,427
Experience: Residential and commercial systems.
Verified

p0llinate :

Hello, and welcome to justanswer/pearl, a pay site for expert technical help. My name is XXXXX XXXXX I’ll be assisting you today.


 


First a brief overview of the process: This is a live chat format, so I’ll need to communicate back and forth with you. You’ve already paid a deposit or membership to post your question here. I am an independent tech, and am volunteering my time unpaid until our chat is concluded. At that time I’ll request you click the EXCELLENT smiley face to close out our chat. It is my intention to solve your problem with a quick, honest, and helpful answer. My goal is for a rating of Excellent Service. You may receive an email survey after our chat, if you don’t feel I’ve earned a “10” rating in all areas, please let me know what I can do to meet your expectations.


 


Should you feel the need to provide a negative rating of Bad or Poor Service, please wait and let me know what I can do to clarify or more thoroughly answer your question, and remember you are rating me personally, not the negative rating, please withhold your rating and let me know so I may either close your question or find you another expert to work with. A negative rating will not initiate a refund. Please know that not all issues can be fixed online; in those cases of a hardware failure, I’ll troubleshoot and diagnose the problem, and provide a practical recommendation for how to proceed.


 


My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Let’s get started!


_________________________


p0llinate :

Hi there, sorry to hear you're having trouble with the uniden,

p0llinate :

Can you tell me a bit more about the problem please:

1) If you have multiple handsets, does this happen with all of them? Are there other phones outside of this system in the building that are working properly.
2) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)
3) Do you have dsl service on the same line?

Customer: Happes on all 3 sets. No other phones to compare with. Purchased fromHarvey N. No DSL
p0llinate :

Thank you for the information,

p0llinate :

This symptom can indicate either a problem with the line (phone company equipment or the wiring in your home) OR a hardware failure in the base station (since the issue happens with all handsets). We most often see this type of damage to the base unit as the result of a power surge, either through the phone or power lines.


The one thing you may attempt yourself is to fully reset the system:
1) unplug both power and phone lines from the main base.
2) remove batteries from all handsets
3) wait at least 15 minutes, then restore all
4) place a handset on the main base for a minute, as if to charge
5) check for functionality.


If the problem persists after this, it confirms a hardware failure which would require repairs to correct. Unfortunately once the 1 year warranty is up, repairs are not practical, and the base alone cannot be replaced. The most economical option in this case is to replace the entire system. The new models on the market use a DECT6 frequency which is far superior in cordless range and sound quality to the older systems. A comparable replacement can be found for $50-100, depending how many handsets you’d like. If you can tell me a bit more about your needs (number of handsets, answering machine required or not), I’ll be happy to recommend a suitable replacement model for you.

Customer: Only just purchased the phones. $280.00 No power surge.
p0llinate :

Surges can happen with no other evidence of it. If the phone is new, you should first test another phone not part of the uniden system, to isolate a problem with the line. If the other phone works, then there is some failure in the uniden system. In that event, your best recourse would be to return the system to Harvey and get them to exchange it for you.

Customer: Ta
p0llinate :

Ta?

p0llinate :

Still with me?

Customer: Yes
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 26,427
Experience: Residential and commercial systems.
Verified
Nathan and 87 other Phone Systems Specialists are ready to help you
Ask your own question now
Hi Jack, sorry I lost touch with you earlier, it looks like the live chat may have been malfunctioning as well as I'm in the US on a different time zone. Did you have a chance to complete the reset steps I mentioned, or to test a different phone system?
Ask Your Own Phone Systems Question
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 26,427
26,427 Satisfied Customers
Experience: Residential and commercial systems.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,890 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

336 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
My husband said the FedLocal phone did not work tonight.
my husband said the FedLocal phone did not work tonight … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
The voicemail on my Model KX-YG7731 Cordless Phone has
The voicemail on my Model KX-YG7731 Cordless Phone has stopped working and the caller message repeats six times. Is there a fix? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
I can't delete the "BUSY" signal on my phone. Pretty old.
pretty old. All 3 phones have been working until about 20 minutes ago. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
On a vetch 5.8 digital spread spectrum how do you set-up
on a vetch 5.8 digital spread spectrum how do you set-up the … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
I HAVE THE KX-TG6431C...I am trying to change the answering
i HAVE THE KX-TG6431C...I am trying to change the answering machine recording but it is still playing the previous one … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
Messages full" How do I erase all messages, PANASONIC MODEL
WAS OUT OF TOWN OVER WEEKEND. MESSAGE WAS ON SCREEN WHEN I RETURNED. DO NOT KNOW HOW TO ERASE THESE MESSAGES. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
KX-TG5432 phone does not pick up to record incoming calls.
KX-TG5432 phone does not pick up to record incoming calls … read more
Nathan
Nathan
Technician
26,427 satisfied customers
Am trying to set up a 5.8 vtech mobile phone...can't get a
am trying to set up a 5.8 vtech mobile phone...can't get a dial tone … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
I have new phone service and now the light on all 5 phones
I have new phone service and now the light on all 5 phones blink every 6 seconds … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
An employee just left and I need to change the password on
An employee just left and I need to change the password ***** his voicemail. I have: Phone system: Toshiba DK40i Voicemail system: Contact-DK Teleco Phones: Toshiba Digital Business Telephone Model DK… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have no land line service. The Panasonic answering machine
I have no land line service. The Panasonic answering machine displays "Check tel line" I have plugged and unplugged everything several times and changed batteries. Nothing works. … read more
Nathan
Nathan
Technician
26,427 satisfied customers
We recently purchased a used Park Model which came with a
We recently purchased a used Park Model which came with a GE29586GE-1 Phone/Answering Machine. There is no User's Manual and we cannot figure out how to delete the existing greeting and create a new o… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
NEED TO SET UP PHONE 6114 HELP. MONTH. SINCE I GOT IT TRIED
NEED TO SET UP PHONE 6114 HELP JA: How old is the phone? Customer: MONTH JA: How long has this been going on? What troubleshooting have you tried? Customer: SINCE I GOT IT TRIED NO CAN DO JA: Anything… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
I have a panasonic telephone 6 handset,having problems a
i have a panasonic telephone 6 handset,having problems a called few weeks ago twice , the first technician could not solve the probllem and hang up on me. Called back same problem, i found out that i … read more
Nathan
Nathan
Technician
26,427 satisfied customers
Have COLFAX tga 660, have a Kx tga 660, and cannot turn off
and cannot turn off the blinking yellow/orange light. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
We have a 2 line phone system that has a pre-recorded music
We have a 2 line phone system that has a pre-recorded music play during hold. Somehow a new message was recorded over the music. We need the message changed or the music restored, but cannot find any … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
When I receive a call on my phone, the person calling can
When I receive a call on my phone, the person calling can not hear me, I can hear them fine. I tried to use the mute button and it did not correct this problem?? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,890 satisfied customers
Missed not showing on Panasonic handset model # KX-TGD220.
Missed not showing on Panasonic handset model # KX-TGD220. … read more
Louie
Louie
Technician
Associate Degree
336 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x