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romr2009, Engineer
Category: Phone Systems
Satisfied Customers: 1782
Experience:  32 years practical systems experience: computer/phone, automotive, appliance, & electrical control
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My panasonic cordless phone is not ringing and does not ring

Resolved Question:

My panasonic cordless phone is not ringing and does not ring out. The landilne is working New battery put in yesterday
Model number KX-TG 5932AL
Submitted: 5 years ago.
Category: Phone Systems
Expert:  romr2009 replied 5 years ago.
Hello Sir or Madam and thanks for choosing the Phone Systems subcategory of the Electronics category.

Reset the controllers as follows:


  • Remove the rechargeable batteries from each of the cordless handset(s).
  • Unplug the main base power cord from the wall outlet. (Not to be confused with the remote charging base)
  • Unplug the other end of the power cord from the main base.
  • (If the main base also has a main backup battery, remove the battery.)
  • ----- Wait 20 minutes. -----
  • (The timing is very important --- 15 minutes is too short and 30 minutes may be too long. If you miss the time window, plug the unit back in for 5 minutes and start over.
  • Re-connect the power cord to the main base.
  • Re-install the rechargeable battery in one of the cordless handsets.
  • Place the cordless handset in the main base.
  • Re-connect the main base power cord to the wall outlet.

  • If no change test using the known good telephone wall jack.

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