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Her right eye is swollen and a film over it. Is there

Customer Question
Her right eye is...

Her right eye is swollen and a white film over it. Is there something I could do. There is not a vet close by. 3 he away and I don't drive. Anything to help her

Veterinarian's Assistant: I'm sorry to hear that. What sort of animal are we talking about?

Hamster

Veterinarian's Assistant: OK. What is the hamster's name and age?

Ginger dwarf hamsters 1 and a half year

Veterinarian's Assistant: What is the hamster's name?

Ginger

Submitted: 6 months ago.Category: Pet
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Customer reply replied 6 months ago
I paid the fee and then lost you
Customer reply replied 6 months ago
Are you still there
Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 6 months ago
Will you call me(###) ###-####
Answered in 7 hours by:
12/2/2017
Pet Specialist: PitRottMommy, Veterinary Nurse replied 6 months ago
PitRottMommy
PitRottMommy, Veterinary Nurse
Category: Pet
Satisfied Customers: 11,882
Experience: 15 yrs experience in vet med, 8 in emergency med. Founder of a non-profit animal rescue
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Hello, JACustomer. I have been a Veterinary Nurse for over 15 years and would be happy to help you today. I'm reviewing your question right now.

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Pet Specialist: PitRottMommy, Veterinary Nurse replied 6 months ago

A phone call can be arranged, but there is an additional charge. Please let me know how you'd like to continue.

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Customer reply replied 6 months ago
No I do not want a call . I see I already paid you a additional 21.00 dollars and I did not get a answer to my question. How can you do that?
Pet Specialist: PitRottMommy, Veterinary Nurse replied 6 months ago
Experts are not responsible for billing. I'll contact customer service for you.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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