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Good morning, JACustomer. Thanks for your question.Do you happen to have a picture of his ears from the front and side?
Please do. You can either attach it here using the paperclip function or you can upload it to a site like tinypic.com and share the link back. I'll be standing by, there's no rush.
No worries. The website offers everyone a phone call, it's not compulsory.
No worries, it's not compulsory. The website offers it to everyone.If we need to wait until later, that's no problem at all. I'll be on all day.Customer service has accepted pictures in the past, but I believe they have stopped doing this because it takes hours to get them uploaded (perhaps no different than having your grandson help).
No problem! I look forward to hearing back from you.