Hello, JACustomer. I have been a Veterinary Nurse for over 15 years and would be happy to help you today. I am very sorry to see that you have not received a response to your initial question before now. I’m afraid I don’t have any control over your wait time, but I will be happy to assist you today. Will you give me an update on how your companion is doing at this time so that I can move forward with addressing your concern? Have there been any changes since your original post?
Working together through the internet can be difficult as I cannot see what you have witnessed with your companion. It would help me greatly to be able to see what you are seeing. Will you please attach video detailing your concern? There is an attachment function on the page that should allow you to post video at no charge. If your files won’t load, they may be too large for the site. You can also use FREE websites like http://www.imgur.com and youtube.com to video. Once this is done, a set of links will appear. You can then copy the link, paste into the chat box, send it and I can access them directly. I do offer both domestic and international texting from my cell to your own. This can make sending pictures/video easier. If that would be preferable, please let me know. There is an additional charge for this service but it can take the guesswork out of trying to get information back to me and facilitate a faster response.
Please see my last post. I need to see video of what you're seeing.
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