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My son has a water turtle. We have had it for years. For
My son has a water turtle. We have had it for years. For some reason we think it is a she and her name is***** we recently got Smiley are larger tank and more rock for her to sun her self. She went fr… read more
Anna
Anna
Reptile Expert, Biologist
Bachelor's Degree
5,034 satisfied customers
Turtle shell keeps shedding and staying, also has something
Turtle shell keeps shedding and staying white, also has something on his head … read more
Anna
Anna
Reptile Expert, Biologist
Bachelor's Degree
5,034 satisfied customers
I have a red ear and I noticed this am When I was feeding my
Hi I have a red ear and I noticed this am When I was feeding my red ear this am I noticed that she has what looks like 1/4 inch strand that hat are attached mainly at her head and neck area that are f… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
I have a 10? year old RES or yellow belly. No red ears so
I have a 10 ? year old RES or yellow belly. No red ears so think yellow belly. I have noticed a slight slime coating on top of water and white wispy stuff floating mostly on top of water. I skimmed it out 3 days ago and brushed her shell. Then yesterday noticed it iwas back. So I emptied tank, threw away old float dock, cleaned filter and used a light beach/water to really clean tank. Rinsed well. Did not put filter back and only 10gal of water. It is a 75 gal tank but usually only have 20 gal in it. refilled with distilled store bought water. Woke up to day and it is back. So I think it is coming from Gertie. Is this a fungus? Can I treat at home? Any help will be appreciated. Also is ther a charge for this help? … read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
I have a hatchling Mississippi map turtle I just got on
I have a hatchling Mississippi map turtle I just got on Tuesday and I noticed today he's acting very lathargic is that normal? … read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
We had two Salamanders as of yesterday, one boy other a
We had two Salamanders as of yesterday, one boy other a girl. We had them for 4 yrs and loved them dearly. This was horrifying for both my 16 yrs old and myself. Heartbroken really. They went from fin… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
My baby Mississippi map turtle has an infection I believe.
My baby Mississippi map turtle has an infection I believe. He cannot open his eyes is not eating and sits under the basking light most of the time … read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
Our house had a fire on 12/28. While all pets and people are
Hi. Our house had a fire on 12/28. While all pets and people are safe, it took 10 days for me to be able to move our Mississippi Map turtle tank out of the smoke damaged environment. Since then, he ha… read more
Anna
Anna
Reptile Expert, Biologist
Bachelor's Degree
5,034 satisfied customers
I found a turtle hatchling yesterday (Saturday, April 11) and
I found a turtle hatchling yesterday (Saturday, April 11) and it appears to have something covering its upper face. It looks like greyish black mud or some type of coating that has obstructed its eyes… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
hi joan I did see all of the reviews of turtleshack and all
hi joan I did see all of the reviews of turtleshack and all of the youtube videos that appears to show very happy customers. I will follow up on your suggestions and check back with you. thank you for… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
Turtle fungus? I am concerned with a white buildup on my yellow
Turtle fungus? I am concerned with a white buildup on my yellow belly sliders shell, to me it looks like a fungus, I have clear photos if it is possible for me to post them here, it began a few months… read more
Anna
Anna
Reptile Expert, Biologist
Bachelor's Degree
5,034 satisfied customers
Our spiny softshell turtle is off his feed. He swims and basks
Our spiny softshell turtle is off his feed. He swims and basks on its dock, but seems to spend most of his time dug down at the bottom of the tank. He has been in the same tank for over four years. Th… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
I have a striped mud turtle that is about five years old.
I have a striped mud turtle that is about five years old. I have had it since it was a hatchling. I found it near my house in North East Florida and thought at first that it was a common musk turtle b… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
We have a malayan box turtle that my son received for Christmas.
We have a malayan box turtle that my son received for Christmas. We were told if she gained weight too fast this could cause a problem with her outgrowing her shell. She is approximately 6" long at th… read more
Anna
Anna
Reptile Expert, Biologist
Bachelor's Degree
5,034 satisfied customers
I found a small turtle in lake erie I dont know what kind
I found a small turtle in lake erie I don't know what kind it is. Can you help me? It looks like a red ear slider turtle but it has yellow where the red would be. The belly is yellow and some reddish … read more
Anna
Anna
Reptile Expert, Biologist
Bachelor's Degree
5,034 satisfied customers
skin under its head..shell and it is bleeding-but only a drop or two
My son owns a red eared slider, aprox. 3-4 inches, he has had it for 18 months now and "Santa" got it for him from a family in town who found it in their driveway when it was only the size of a quarte… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
my turtle has weakness in back legs, low appetite, hair-like fuzz unde
the turtle is a red eared slider. the "hair-like fuzz" is only visible when the turtle is under water and it floats out. We have two red eared sliders, and have had them for many years. They shared a … read more
Anna
Anna
Reptile Expert, Biologist
Bachelor's Degree
5,034 satisfied customers
Hello, my son recently found two baby red ear slider turtles.
Hello, my son recently found two baby red ear slider turtles. He had them in a small fish both. I researched and found they needed a bigger tank. They are currently about 4 mos. old. I have them in a … read more
Anna
Anna
Reptile Expert, Biologist
Bachelor's Degree
5,034 satisfied customers
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Meet the Experts:

Anna

Anna

Reptile Expert, Biologist

5,034 satisfied customers

Have owned turtles, snakes, amphibians, and lizards. Study and provide habitat for wild herps.

Joan

Joan

Veterinary Technician

9,649 satisfied customers

35+ years experience as veterinary tech and 40+ years experience doing reptile rescues.

Dr Gwen

Dr Gwen

Reptile Veterinarian

20 satisfied customers

Over ten years experience with variety of reptiles, including pets and large collections

PitRottMommy

PitRottMommy

Veterinary Nurse

23,237 satisfied customers

15 years experience in veterinary medicine, special interest in reptiles and arachnids.

Heath Wilkerson

Heath Wilkerson

ER/ICU & Exotic Animal Veterinarian

88 satisfied customers

Associate Veterinarian at Woodland West Animal Hospital

Dr. Dan

Dr. Dan

Reptile Veterinarian

62 satisfied customers

13 years private, wildlife and zoo experience with reptiles, PLEASE rate my service when satisfied.

Dr. Leah Hill

Dr. Leah Hill

Reptile Veterinarian

23 satisfied customers

Veterinarian with almost 20 years of experience with small animals, birds, reptiles and pocket pets. Previous owner of 24/7 emergency, 8 doctor practice

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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