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I dropped my tortoise and he urinated stuff and won't come…

Customer Question
I dropped my tortoise...

I dropped my tortoise and he urinated white stuff and won't come out of his shell I feel worried

Veterinarian's Assistant: I'll do all I can to help. What seems to be the problem with your tortoise?

I dropped her on the concrete five feet. The shell is not broken but she urinated and won't come out. I don't know what to do

Veterinarian's Assistant: Where does your tortoise seem to hurt?

I don't know if she is hurt

Veterinarian's Assistant: OK. No obvious pain. Is there anything else the Veterinarian should be aware of about your tortoise?

Just dropped her and no shell broken and she urinated and won't come out. I have no way to tell if she is hurt

Submitted: 6 months ago.Category: Reptile
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 37 minutes by:
1/7/2018
Reptile Expert: Joan, Veterinary Technician replied 6 months ago
Joan
Joan, Veterinary Technician
Category: Reptile
Satisfied Customers: 19,745
Experience: 35+ years experience as veterinary tech and 40+ years experience doing reptile rescues.
Verified

Hello,

My name is ***** ***** I have been a Vet tech for 35+ years and have worked with Reptiles over 40 years.

What type of tortoise do you have?

What was the distance of the fall?

Did it land on a hard surface?

The site is letting me know you want a Phone call. I can do that or work in a Q&A format your choice. I will send the premium service offer.

Joan

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Anna
Anna, Reptile Expert, Biologist
Category: Reptile
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Meet the Experts:

Anna

Anna

Reptile Expert, Biologist

3,960 satisfied customers

Have owned turtles, snakes, amphibians, and lizards. Study and provide habitat for wild herps.

Joan

Joan

Veterinary Technician

19,745 satisfied customers

35+ years experience as veterinary tech and 40+ years experience doing reptile rescues.

PitRottMommy

PitRottMommy

Veterinary Nurse

353 satisfied customers

15 years experience in veterinary medicine, special interest in reptiles and arachnids.

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Dr. Dan

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13 years private, wildlife and zoo experience with reptiles, PLEASE rate my service when satisfied.

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Dr. Leah Hill

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Veterinarian with almost 20 years of experience with small animals, birds, reptiles and pocket pets. Previous owner of 24/7 emergency, 8 doctor practice

Dr. Jaime

Dr. Jaime

Reptile Veterinarian

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Avian/exotic practice owner, founder of iguana rescue, worked with reptiles for over 18 years.

Dr. Andy

Dr. Andy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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