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Anna, Reptile Expert, Biologist
Category: Reptile
Satisfied Customers: 11460
Experience:  Have owned turtles, snakes, amphibians, and lizards. Study and provide habitat for wild herps.
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African sideneck turtle not eating. Is fine otherwise.

Customer Question

African sideneck turtle not eating. Is fine otherwise. Active, tank at 80 degrees
JA: I'm sorry to hear that. What is the turtle's name and age?
Customer: Oogiwa is his name and not sure of age.
JA: How old is name?
Customer: ?
JA: What confuses you?
Customer: How old is his name?
JA: Is there anything else important you think the veterinarian should know about name?
Customer: nothing about his name. It's pronounced OOG-way
Submitted: 9 months ago.
Category: Reptile
Expert:  Anna replied 9 months ago.
Hello and welcome. I apologize for the confusion caused by the virtual assistant in your first exchange. My name is ***** ***** I'm a biologist with a special interest in reptiles. I'm sorry to hear that Oogiwa is having a problem. Some additional information will help me determine the best steps for you to take.What part of the tank is at 80*F - the basking area, the water, etc.?What do you normally feed him? Any supplements?Do you have a UVB light? If so, what brand and how old s the bulb?Is Oogiwa passing normal droppings?Thank you.
Expert:  Anna replied 9 months ago.
I'm just following up on our conversation about your pet. How is everything going?