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Ask Joan Your Own Question
Joan, Veterinary Technician
Category: Reptile
Satisfied Customers: 18370
Experience:  35+ years experience as veterinary tech and 40+ years experience doing reptile rescues.
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My turtle I think she is dead, My brother accidently put her

Customer Question

My turtle I think she is dead
JA: I'll do all I can to help. What is wrong with your turtle?
Customer: My brother accidently put her in hot water what do I do
JA: Where does your turtle seem to hurt?
Customer: I dont know she is not responding
JA: OK. No obvious pain. Can you see anything that looks wrong or different?
Customer: Her arms and legs look like there swollen
JA: Have you looked to see if there is a wound on their foot?
Customer: Well there is red on her arms and legs
JA: What is the turtle's name and age?
Customer: Her name is ***** ***** I dont know her age
JA: OK. Is it a kitten or an adult?
Customer: It's a turtle
JA: How old is TUGA?
Customer: I am not sure she looks like she is like 3 I think
JA: Is there anything else important you think the Veterinarian should know about TUGA?
Customer: She isn't moving or opening her eyes
Submitted: 1 year ago.
Category: Reptile
Customer: replied 1 year ago.
Please someone answer
Expert:  Joan replied 1 year ago.


My name is ***** ***** I have been a Vet tech for 30+ years with special interest in reptiles and reptile rescue.

Please put the turtle in some room temperature water and support the turtle in the soak. Please soak in the water for 15 mins and lets see if we can get the swelling down and if he responds. The we can go from there. Please supply a State to locate a Herp Vet for you.


Customer: replied 1 year ago.
What does that mean
Expert:  Joan replied 1 year ago.

A Herp Vet is a Reptile Veterinarian. If you supply a state I can locate a List for you because the turtle will need to be seen if we can revive him.


Expert:  Joan replied 1 year ago.

I'm just following up on our conversation about your pet. How is everything going?