Reptile

Have Reptile Veterinary Questions? Ask a Reptile Expert.

Ask an Expert,
Get an Answer ASAP!

I am fokllowing your advise with my rescued tortoise with…

Customer Question
I am fokllowing your advise...
I am fokllowing your advise with my rescued tortoise with regard to the rehydration and fungus treatment for the badly peeled places on the shell. It is gettting lots of fresh organic greens and tomato, it is very hungry and is passing pellets and some water. It is not far off the size of my previous tortoise but is very light when you pick it up. THE part of the shell which looks normal is very very dry and rough to touch. Should I be treating it with some moisturising oil to help it back into condition.
Submitted: 2 years ago.Category: Reptile
Show More
Show Less
Ask Your Own Reptile Question
Answered in 21 hours by:
3/16/2016
Reptile Expert: Anna, Reptile Expert, Biologist replied 2 years ago
Anna
Anna, Reptile Expert, Biologist
Category: Reptile
Satisfied Customers: 11,948
Experience: Have owned turtles, snakes, amphibians, and lizards. Study and provide habitat for wild herps.
Verified

Hello again,

I had answered this when you posted it as a follow-up to your original question, but it must not have come through to you. Here it is again:

It's best not to put anything on the shell for purposes of moisturizing. Even the so-called shell conditioners sold in pet stores can trap bacteria, leading to infection. It takes a long time for shell health to improve, but proper diet, lighting, and bathing will eventually lead to a healthy shell once any infection is cleared up.

Let me know if you need anything else.

Anna

Ask Your Own Reptile Question
Customer reply replied 2 years ago
Thank you. I missed this piece of information before in your other answer. I will continue with the points you made. I believe the poor creature is in a worse state than we imagined and will take a great deal of care. I've not noticed the cutlefish being attacked yet but it is available. The bathing is not being appreciated yet but am careful that the water is not too hot or too cold and do careully pat it dry if the sun is not out to keep it warmed up. We are having some extremely cold nights with a chilling wind coming down from the mountains. I bring it in as the sun goes down and it goes into a large cardboard box where it buries itself under scrunched up clean paper until the sun comes out in the morning. Do you think I should be doing anything else.
Reptile Expert: Anna, Reptile Expert, Biologist replied 2 years ago
You're welcome. This doesn't sound good at all. Because the tortoise also feels light when you pick it up, it may not be able to metabolize its food properly. I would consider a vet visit at this point. If that's not possible, perhaps you could keep it inside in the daytime until the weather stabilizes. Provide some sort of basking light that will keep the tortoise warm in the daytime. Otherwise, you are doing what you can.
Ask Your Own Reptile Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a reptile expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Anna Your Own Question
Anna
Anna
Anna, Reptile Expert, Biologist
Category: Reptile
Satisfied Customers: 11,948
11,948 Satisfied Customers
Experience: Have owned turtles, snakes, amphibians, and lizards. Study and provide habitat for wild herps.

Anna is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you so much. Great knowledge of reptiles! Will use JustAnswer again if further problems arise.

StephanieKY

I must tell you I found this site by accident and was amazed when I asked a question of the Veteranians online. I wish I could have found it sooner it could have made such a difference in the outcome of my pet's surgery. However, I am passing along the information to my sister-in-law (a cat-rescue person who is also a nurse), and perhaps it will help someone else who may experience the same problem. The doctor who answered my question was amazing, and while it didn't come it time to change the outcome of my situation, it is reassuring to know the caliber of Vets/Doctors that you have at JustAnswer. Thank you for being there.

Alice H.Jacksonville, Fl.

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Anna

Anna

Reptile Expert, Biologist

11,948 satisfied customers

Have owned turtles, snakes, amphibians, and lizards. Study and provide habitat for wild herps.

Joan

Joan

Veterinary Technician

8,353 satisfied customers

35+ years experience as veterinary tech and 40+ years experience doing reptile rescues.

PitRottMommy

PitRottMommy

Veterinary Nurse

353 satisfied customers

15 years experience in veterinary medicine, special interest in reptiles and arachnids.

Dr. Dan

Dr. Dan

Reptile Veterinarian

59 satisfied customers

13 years private, wildlife and zoo experience with reptiles, PLEASE rate my service when satisfied.

Dr. Leah Hill

Dr. Leah Hill

Reptile Veterinarian

16 satisfied customers

Veterinarian with almost 20 years of experience with small animals, birds, reptiles and pocket pets. Previous owner of 24/7 emergency, 8 doctor practice

Dr. Jaime

Dr. Jaime

Reptile Veterinarian

13 satisfied customers

Avian/exotic practice owner, founder of iguana rescue, worked with reptiles for over 18 years.

Dr. Andy

Dr. Andy

Medical Director

551 satisfied customers

2003 Graduate

< Previous | Next >

Related Reptile Questions
His shell smells bad - it hasn't always, but it seems to all
His shell smells bad - it hasn't always, but it seems to all the time now. … read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
My Russian tortoise has dark black spots on his arms and
My Russian tortoise has dark black spots on his arms and legs, and some scabs on his neck. Is this normal?… read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
California Desert Tortoise. One scale has peeled from front
California Desert Tortoise. One scale has peeled from front leg. Not bleeding, nor infected looking. Very fresh. She is about 50 years old. Well cared for and properly feed. Registered in California. … read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
Why is my new aquired rescued tortoise's shell peeling off
why is my new aquired rescued tortoise's shell peeling off from the edges towards the centre of its back, Its previous owner abandoned it and moved away, I do not know its sex yet and have no idea of … read more
Anna
Anna
Reptile Expert, Biologist
Bachelor's Degree
11,948 satisfied customers
I was given 2 Hermann females of circa 2 years old some 5
Hello I was given 2 Hermann females of circa 2 years old some 5 weeks ago..everything I was told they eat, they dont touch. I give a selection of rose petals, Lavarta leaf & flower, dandelion leaf & s… read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
I just noticed what looks like blood in my Russian tortoise's
I just noticed what looks like blood in my Russian tortoise's mulch type bedding in his aquarium. What could this be from? And what should I do?… read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
I have a baby yellow foot who won't walk on wood chips n has
I have a baby yellow foot who won't walk on wood chips n has not eaten in days. I give him tomatoes, squash, alfalfan tour toile pellets. He on drinks when I put him in water. Pls help.… read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
I have two baby tortoises, male and female. The slightly larger
I have two baby tortoises, male and female. The slightly larger female eats very well. The male is not eating very well. He bites at his food, but doesn't appear to be able to pick up food very well a… read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
I have a baby desert turtle (6 weeks old) whose eyes are all
I have a baby desert turtle (6 weeks old) whose eyes are all crusty and she is moving slowly. I just got her a week ago and she was moving faster, but didn't look all that healthy and is looking less … read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
We have 4 baby tortoise about a 16 months old. Two have puffy
We have 4 baby tortoise about a 16 months old. Two have puffy swollen sht eyes and have become lethargic, look sick. They have been doing so far but I have taken a turn maybe the past month. I have be… read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
Hi, my husband and I just became owners of an 8 month old sulcata
Hi, my husband and I just became owners of an 8 month old sulcata tortoise. We have a couple of questions. First, we have read in some places that it is ok to feed our tortoise (Bob) only greens and s… read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
my African spurred tortoise wont move. Hes alert but cant seem to get up
my African spurred tortoise won't move. He's alert but can't seem to get up and move and he isn't eating… read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
My tortoise retracted his head and legs and is not moving.
My tortoise retracted his head and legs and is not moving. I have only had him for 3 days and he is 10 years old. Is this normal behavior?… read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
past couple weeks, constantly walking..more/less active
we have a Russian tortoise that's about 8" in diameter. He's been in a period of extreme activity for the past couple weeks, constantly walking against the wall or corner of the Terrarium. Are there p… read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
I bought a redfoot tortoise in September which had a normal
I bought a redfoot tortoise in September which had a normal poo later that day but has never since. It's poo is always green and runny and it doesn't eat very much either. The vet tested a stool sampl… read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
Have just been given a small CA desert tortise. It does not
Have just been given a small CA desert tortise. It does not seem to be in the best condition..very dry with a shell that is "dry" and in some places peeling a bit. It has been in a short hibernation b… read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
cob: walking..she dragged her back legs a lot..getting better..herself
I bought a 5 yr old female tortoise before Christmas who despite living in a vivarium with a day spotlight has decided to hibernate - well semi hibernate as I do wake her periodically to eat as not su… read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
Hi, I am very interested in tortoise. I would very much like
Hi, I am very interested in tortoise. I would very much like to keep mine at my boarding school, indoors in a small house. What sort of house would I be looking for? I would also like a small tortoise… read more
Joan
Joan
Veterinary Technician
Private
8,353 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x