Our 1 year old painted eastern turtle has part of has part of her bottom lip is missing.Is this a problem?

Expert's Assistant chatimg
Customer: Our 1 year old painted eastern turtle has part of has part of her botXXXXX XXXXXp is missing.Is this a problem?
Answered by Jav917 in 15 mins 11 years ago
Pet Specialist

27,324 satisfied customers

Specialities include: Reptile Veterinary, Herp Veterinary, Exotic Animal Medicine, Amphibian Veterinary


Are you spieaking about the jaw bone or just the skin covering the jaw?

Can you tell me about the set up?


UVB light? How old ? Tube or coil?


It looks like half of the jaw bone is missing

She's in a 30 gallon tank with a pump that doubles as a basking platform.

Feeding the good that was sent when we ordered her about two months ago once a day.

UVB light is on for 10-12 hours a day


What type of UVB light are you using? A tube or Coil? Strength?

Do you use any supplements?

Do you have a basking light?


75 watt UVB tube bulb in the basking lamp
We put a white turtle supplement in the tank until it dissolves


Let just double check you have a tube type UVB. Do you know what strength it is and what brand? The 75 watt is a basking bulb. Sorry, but I need to be sure all the lighting is correct as it can have bearing on what is happening. Joan

On the lamp i see this model number
5.5" Dimmer


The turtles need two different lights. One is a UVb tube that extends the length of the tank. It should be a Reptisun 10.0. This supplies artificial sunlight which metabolizes calcium that should be given dail. Most turtle keepers use a cuttle bone for the calcium. Without the UVB the bones get soft or deteriorate, which may be what has happened to your turtle. The bottom jawbone will grow back with proper nutrition and lighting, but for now it may have problems eating. You should also have a separate light bulb in a dome that supplies UVA which is a heat source for the turtle for basking. UVB lighting does not supply heat. At this point it would be wise fot the turtle to see a Herp vet and see if they can do some bonding on the bottom jaw to be sure he can eat. I would be happy to locate a Herp vet for you with a city and state. Joan

This care sheet should help: http://www.austinsturtlepage.com/Care/caresheet-western_painted.htm

Read less
27,324 satisfied customers
Pet Specialist
+ years of experience

27324 satisfied customers



Licensed veterinarians

31,131 satisfied customers

Pearl avatar
Pearl Wilson, Veterinarian's Assistant
116 Veterinarians are online right now.
Related Veterinary Questions
I rescued a turtle that has the coloration and patterns of a
Dr. Caryn – Vet
Reptile Veterinarian
327 Satisfied Customers
Just wondering if we introduced a painted turtle to an
Veterinary Nurse
4,085 Satisfied Customers
Have 2 mature turtles, one southern painted and one red ear,
Veterinary Nurse
4,085 Satisfied Customers
We are trying to figure out the type of turtle we have.
Associate Veterinarian
1,845 Satisfied Customers
Do you guys know how to treat turtles or know of turtle
Reptile Expert, Biologist
5,214 Satisfied Customers
How it works
logoAsk for help, 24/7
Ask for help, 24/7
Members enjoy round-the-clock access to 12,000+ verified Experts, including doctors, lawyers, tech support, mechanics, vets, home repair pros, more.
logoExpert will respond in minutes
Expert will respond in minutes
After you reach out, we match you with an Expert who specializes in your situation. Talk, text, chat, whichever you prefer.
logoSave time & money
Save time & money
No scheduling hassles, missing time from work, or expensive consults.
A JustAnswer membership can save you significant time and money each month.
Sarahesq and 87 other Veterinarian specialists are ready to help you.
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Why you’ll love JustAnswer
JustAnswer is the best way to get expertise on-demand from doctors, lawyers, vets, mechanics and more. Since 2003, we’ve helped more than 9 million people in 196 countries and have an A+ rating with BBB and a 9.6/10 rating with TrustPilot.
Highly rated, verified Experts
We pride ourselves in our 8-step verification process including license and credential checks. Vetted by us and rated by customers, like you.
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
Web sites like justanswer.com/legal ...leave nothing to chance.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
JustAnswer, Professional Services  General, San Francisco, CA
Google reviews
TrustPilot Reviews