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I purchased the items you suggested. I also made an
Hi there. I purchased the items you suggested. I also made an appointment for puff for the vet but they won't let me come in until Monday. She ate a little bit yesterday. I have been soaking her every… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
I have a Russian tortoise who has watery eyes. She's
Hi I have a Russian tortoise who has watery eyes. She's basically been in hibernation mode for the past couple of months, meaning she doesn't really come out of her home. I've been waking her up occas… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
My baby tortoise won't wake up or eat. I don't know I got
I don't know I got her three months ago from a pet store shed 4 in long … read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
My tortoise is not moving. His shell has gone soft and his
My tortoise is not moving. His shell has gone soft and his back legs are swollen. I have a vet appointment but not until Tuesday. If I bring food and water to him he will eat. I have put him in a bath… read more
Anna
Anna
Reptile Expert, Biologist
Bachelor's Degree
13,817 satisfied customers
My son has gone to college and I'm taking care of his
My son has gone to college and I'm taking care of his Russian tortoise. It has stopped eating, and just wants to rest under its cover all day. Usually it eats every morning, and is pretty active, so I… read more
Anna
Anna
Reptile Expert, Biologist
Bachelor's Degree
13,817 satisfied customers
We have a russian tortoise that has seemed healthy and
Hi, we have a russian tortoise that has seemed healthy and active till recently, he won't eat and not active sleeps all the time his shell is flaking on bottom, what should I do?… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
We just got a Russian Turtle and she's not eating...should
We just got a Russian Turtle and she's not eating...should we worry? we read that they want to hibernate,but are wondering if light and temp for her should mimic underground conditions that would exis… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
Three days ago out dog got hold of our Russian tortoise and
Three days ago out dog got hold of our Russian tortoise and she was turned over for about fifteen minutes before we found her. We turned her over and she seemed to be ok, just a little frightened. How… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
My tortoise has not eaten hardly anything for three weeks and
My tortoise has not eaten hardly anything for three weeks and spends most of the time in its shelter… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
I HAVE A RUSSIAN LAND TORTUISE AND SHE IS ABOUT 10 YRS OLD.
I HAVE A RUSSIAN LAND TORTUISE AND SHE IS ABOUT 10 YRS OLD. RECENTLY THE TISSUE AROUND HER EYES AND UNDER HER CHIN ARE KIND OF PUFFY IT DOESNT SEEM TO BE BOTHERING HER BUT WHAT COULD THIS BE AND WHAT … read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
past couple weeks, constantly walking..more/less active
we have a Russian tortoise that's about 8" in diameter. He's been in a period of extreme activity for the past couple weeks, constantly walking against the wall or corner of the Terrarium. Are there p… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
I purchased what was advertised as a Red Footed Tortoise from PetsMart but it turns out it
I purchased what was advertised as a Red Footed Tortoise from PetsMart but it turns out it is a Russian Tortoise.. Are they a legal species? Should I be concerned that it might not be legally imported… read more
Anna
Anna
Reptile Expert, Biologist
Bachelor's Degree
13,817 satisfied customers
take a couple of days for it toadjust and then it should be out going
We just got a tortois for my GF's daughter last week. we were told that it would take a couple of days for it toadjust and then it should be "out going" and interact with us and move around. It just k… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
I just got a Russian Tortoise 2 weeks ago. First it only slept
I just got a Russian Tortoise 2 weeks ago. First it only slept for the first few days. Then it paced to the next few days (non-stop) now it doesn't want to move at all. Is this normal or do you think … read more
Anna
Anna
Reptile Expert, Biologist
Bachelor's Degree
13,817 satisfied customers
Hi, We have a new baby Horsfield tortoise unsure of its
Hi, We have a new baby Horsfield tortoise: unsure of its exact age. It's not interested in eating and hasn't defecated since purchasing on Friday. Is he ill or merely adjusting to new surroundings/ lo… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
My russian tortoise is not eating or drinking. I think he
My russian tortoise is not eating or drinking. I think he is young - he is around 7 inches long. Please see original question. He barely moves around his enclosure and seems very lethargic.… read more
Anna
Anna
Reptile Expert, Biologist
Bachelor's Degree
13,817 satisfied customers
Hi, I recently purchased a Russian Tortoise from a pet store
Hi, I recently purchased a Russian Tortoise from a pet store and recieved information on his care, heating and humidity through the salesperson and two books I purchased. He seems healthy, is eating a… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
I have a russian tortoise thats eyes cant open what could
I have a russian tortoise thats eyes can't open what could cause this and what should I do… read more
Joan
Joan
Veterinary Technician
Private
9,649 satisfied customers
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Meet the Experts:

Anna

Anna

Reptile Expert, Biologist

13,817 satisfied customers

Have owned turtles, snakes, amphibians, and lizards. Study and provide habitat for wild herps.

Joan

Joan

Veterinary Technician

9,649 satisfied customers

35+ years experience as veterinary tech and 40+ years experience doing reptile rescues.

Dr Gwen

Dr Gwen

Reptile Veterinarian

20 satisfied customers

Over ten years experience with variety of reptiles, including pets and large collections

PitRottMommy

PitRottMommy

Veterinary Nurse

2,128 satisfied customers

15 years experience in veterinary medicine, special interest in reptiles and arachnids.

Heath Wilkerson

Heath Wilkerson

ER/ICU & Exotic Animal Veterinarian

88 satisfied customers

Associate Veterinarian at Woodland West Animal Hospital

Dr. Dan

Dr. Dan

Reptile Veterinarian

62 satisfied customers

13 years private, wildlife and zoo experience with reptiles, PLEASE rate my service when satisfied.

Dr. Leah Hill

Dr. Leah Hill

Reptile Veterinarian

23 satisfied customers

Veterinarian with almost 20 years of experience with small animals, birds, reptiles and pocket pets. Previous owner of 24/7 emergency, 8 doctor practice

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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