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Anna, Reptile Expert, Biologist
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Have owned turtles, snakes, amphibians, and lizards. Study and provide habitat for wild herps.
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Pearl Wilson, Assistant
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Wheezing. Ball python. Sometimes, no cough. Mocha, 3.5 years
Wheezing JA: I'll do all I can to help. What type of reptile are we talking about? Customer: ball python JA: Does this wheezing happen all the time or only sometimes? Does the ball python have a cough… read more
PitRottMommy
PitRottMommy
Veterinary Nurse
Associate Degree
4,055 satisfied customers
Female panther chameleon, not eating, and eyes not opening
Female panther chameleon, not eating, and eyes not opening like normal. She didn't move out of her normal sleeping area this morning, so I put her closer to her heat source. She climbed to her basking… read more
Dr. Caryn – Vet
Dr. Caryn – Vet
Reptile Veterinarian
280 satisfied customers
My female panther chameleon has just dropped eggs. I am
My female panther chameleon has just dropped eggs. I am pretty sure I saw her hanging on a branch and dropping them from a few inches up, but this is because I did not provide her with a laying bin be… read more
Dr. Caryn – Vet
Dr. Caryn – Vet
Reptile Veterinarian
280 satisfied customers
He is eating less, and being less active. Bearded dragon.
It's been about two weeks. He still eats daily and poops every other day. But he is eating less. He used to finish all the bugs and veggies I used to give him. But lately he leaves some … read more
PitRottMommy
PitRottMommy
Veterinary Nurse
Associate Degree
4,055 satisfied customers
My, male almost 3, leopard geckos feet are red. I just
Hi my , male almost 3, leopard geckos feet are red … read more
Dr. Caryn – Vet
Dr. Caryn – Vet
Reptile Veterinarian
280 satisfied customers
My Eastern Box turtle is issuing amounts of blood from his
My Eastern Box turtle is issuing amounts of blood from his mouth. It is watery and smells like his urine. … read more
PitRottMommy
PitRottMommy
Veterinary Nurse
Associate Degree
4,055 satisfied customers
She will not eat, she is what looks like regurgitating, she
She will not eat, she is what looks like regurgitating, she has lost a lot of weight, her fluids are red when they come out. … read more
Dr. Caryn – Vet
Dr. Caryn – Vet
Reptile Veterinarian
280 satisfied customers
I have a baby bearded dragon and it seems he has tail rot. I
I have a baby bearded dragon and it seems he has tail rot … read more
PitRottMommy
PitRottMommy
Veterinary Nurse
Associate Degree
4,055 satisfied customers
I have bearded dragon hatchling and the one has what looks
I have bearded dragon hatchling and the one has what looks like an umbilical cord coming out of the belly button above the slit in the tail. Idk what it is or what to do. I need help. … read more
PitRottMommy
PitRottMommy
Veterinary Nurse
Associate Degree
4,055 satisfied customers
I have a two year old painted turtle who I found floating on
I have a two year old painted turtle who I found floating on its side this morning, now she is very limp and not moving much, she opens her mouth very wide every few minutes. She hasn't been eating fo… read more
Dr. Caryn – Vet
Dr. Caryn – Vet
Reptile Veterinarian
280 satisfied customers
We have a red footed tortoise and it looks like his eye is
We have a red footed tortoise and it looks like his eye is popped out … read more
PitRottMommy
PitRottMommy
Veterinary Nurse
Associate Degree
4,055 satisfied customers
She's not eating. Leopard Gecko. A few weeks ago we noticed
A few weeks ago we noticed she stopped eating. Her energy levels become extremely low. … read more
Dr. Ellen D.
Dr. Ellen D.
Veterinarian
Doctor of Veterinary Medicine
34 satisfied customers
Not eating sometimes can't move her legs. Baby bearded
not eating sometimes can't move her legs JA: I'll do all I can to help. What type of animal are we talking about? Customer: baby bearded dragon JA: When did you first notice this decrease in the Beard… read more
Dr. Caryn – Vet
Dr. Caryn – Vet
Reptile Veterinarian
280 satisfied customers
My pet sitter may have over fed my baby bearded dragon. He
My pet sitter may have over fed my baby bearded dragon. He looked bloated so I gave him two 15 minute baths with warm water and gently rubbed his stomach he was able to poop this morning. There is som… read more
Dr. Caryn – Vet
Dr. Caryn – Vet
Reptile Veterinarian
280 satisfied customers
She has been using the bathroom on her log
JA: I'm so happy you had a good experience with Dr. Caryn – Vet! Do you have any follow-up questions or would you like a second opinion? It's included! Customer: she has been using the bathroom on her… read more
Dr. Caryn – Vet
Dr. Caryn – Vet
Reptile Veterinarian
280 satisfied customers
About a month ago he got a burn on his head, from the light
About a month ago he got a burn on his head, from the light being to close i assume, the light was immediately moved to a higher location but still provides enough heat to keep him warm, shortly after… read more
PitRottMommy
PitRottMommy
Veterinary Nurse
Associate Degree
4,055 satisfied customers
Our gecko has lump at base of his tail that is getting
Our gecko has lump at base of his tail that is getting worse … read more
PitRottMommy
PitRottMommy
Veterinary Nurse
Associate Degree
4,055 satisfied customers
I noticed lately inactivity and sneezing, and jerking it's
Hello! I noticed lately inactivity and sneezing, and jerking it's head. I'm worried it's a respiratory Illness … read more
Dr. Caryn – Vet
Dr. Caryn – Vet
Reptile Veterinarian
280 satisfied customers

How to get reliable reptile help online


Some of the concerns addressed by reptile Experts on JustAnswer include:


  • I can't get my gecko to eat and she hardly moves… What can I do for her?
  • My turtle looks to have a pierced shell in one spot on the top and underneath
  • For the last couple of days, leopard gecko is in her log on the cool side of her tank and won't come out at all.
  • My bearded dragon has a runny nose and is acting strange

When you seek reptile help from the Experts on JustAnswer, providing more information will improve the speed and accuracy of the assistance you receive. Be sure to have the following details ready when you connect to a reptile Expert:


  • Type, breed and age of your reptile
  • The issue at hand, including symptoms and duration
  • Anything you’ve already done to resolve the issue

It's always reassuring to get quick answers when something is troubling your pet, which is why JustAnswer has Experts on call day and night.