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Hello. My name is***** and I am a veterinarian that has been assigned to your question. I understand Lilly's eyes are red and swollen. I am sorry to hear about that. This can be caused by a few different reasons. The most common is allergies. There is treatment for that. Does Lilly appear painful if you press on the eyes? This is called retropulsion and is a subjective test for glaucoma.
This picture gives you an idea of what retropulsion looks like: http://www.cliniciansbrief.com/sites/default/files/article_images/2016/04/ASK_Diagnosing-Canine-Exophthalmos_Fig2.png
Thank you for that information. Allergic conjunctivitis is a common cause for redness in the eyes and can be safely treated with an over-the-counter antihistamine eye drop used for people. Zaditor is a medication commonly sold at regular human pharmacies. I recommend to consider using that as a medication option and apply 1-2 drops in both eyes every 12 hours. If it is an allergy then you should see an improvement within 24 hours. If the redness continues then you will want to have the eyes tested by a veterinarian. Using an antihistamine eye drop will not be harmful if it is caused by something like glaucoma.
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